Senior Complex Contract Manager

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Complex Contract Manager role will be accountable to partner with internal Medica teams to negotiate complex and/or cross-functional contracts with Medica vendors.

The Complex Contract Manager will be responsible for running negotiations for designated business areas and partnering with the Sourcing and Category Management and Vendor Management teams to ensure contract terms meet business needs, price and performance requirements, and compliance with all applicable laws and regulations.

The Complex Contract Manager will lead strategy for negotiations that will include pricing, Medica-preferred terms and conditions, risk mitigation, and best-in-class service level performance agreements/guarantees. This role will work cross-functionally with Legal, Technology, Finance, and Operations to ensure deviations from Medica-preferred terms and conditions are properly considered in the context of the vendor's services. Performs other duties as assigned.

Key Accountabilities

• Strategic Negotiation
  
  
  
  • Exercise independent judgment when analyzing information and evaluating results to lead Medica business teams to the best negotiation strategy for the situation
  • Develop and negotiate complex contracts for products and services that include pricing, Medica-preferred terms and conditions, risk mitigation, and best-in-class service level performance agreements/guarantees
  • Navigate high-pressure situations to resolve conflicts effectively
  • Maintain appropriate attention to detail while managing multiple complex negotiations at the same time
  • Collaborate and creatively solution with Medica attorneys when needed to ensure contract terms comply with legal and regulatory requirements
  • Analyze contract terms to identify opportunities for improvement
  
  
  
  
• Business Relationship Management
  
  
  
  • Utilize effective communication and collaboration skills to establish strong relationships with business partners to align on the strategic and tactical direction for vendor negotiations
  • Collaborate with multiple stakeholders and vendors to negotiate favorable contract terms and maintain positive working relationships
  • Effectively communicate business critical information including complex contract terms, in a clear and concise manner, to both internal stakeholders and external partners
  
  
  
  
• Contract Management
  
  
  
  • Ensure contracts and relevant contract data are entered into Medica's contract management tool
  
  
  
  

Required Qualifications

• Bachelor's degree or equivalent experience in related field
  
  
  
  • Major: Business, Marketing, Finance, or Pre-Law preferred
  
  
  
  
• 5 years of work experience beyond degree

Skills and Abilities

• Healthcare experience with familiarity with emerging trends in contracting and healthcare
• Experience negotiating complex contracts; specific experience with IT and/or Operations preferred
• Strong negotiation, analytic and problem solving skills
• Self-motivated, organized and able to operate with a high degree of autonomy
• Ability to manage multiple concurrent, complex tasks and operate at a high level under pressure
• Advanced critical thinking and problem solving skills
• Enterprise mindset

This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Madison, WI or Minnetonka, MN

The full salary grade for this position is $87,100 - $149,300. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $87,100 - $130,620. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.