Quality Control Technical Specialist

Role Description

Position Summary:

Provide technical guidance on issues/projects within the Quality Control (QC) department. Identify and drive continuous process improvements by utilizing data-driven approaches to develop strategies that enhance QC performance. Participate in or lead large scale investigations for Quality Control. Identify and implement cost savings initiatives for the site. Coordinate the engagement of the Manufacturing or Global Manufacturing Technology (GMT) organization as needed. Conducts all activities and makes decisions that are in accordance with Company policies & SOPs, Zoetis Values, &global regulatory guidelines (including cGMP/cGLP/cGCP), environmental guidelines, as appropriate, etc.

Position Responsibilities:

• Systematically review current QC assays for opportunity to remove variation and / or improve technology.Once identified, outline and execute project plans to refine or replace assays or assay steps.
• Take a lead in continuous improvement efforts. Be proficient in leading change, writing change control documents, and managing /coordinating all aspects of project implementation.
• Participate or lead key site investigations through to completion. Partner with other departments to provide support as needed. Support may include data collection, study design, statistical analysis, and study execution.
• Take the quality lead in the introduction of new processes or modifications to existing processes as supported by Global Manufacturing Technology (GMT). Assist in performing technical evaluations and implementation of GMT initiatives to ensure robust process improvements and transfers.
• Partner with OpEx in utilizing visual management and Lean Lab initiatives to identify and implement cost savings and improved laboratory and testing efficiencies. Lead the cost savings projects through to completion.
• Communicate and work with the Equipment Engineer and/or Maintenance on process improvements of existing equipment and identifying new equipment.
• Collaborate with area Team Leader to train and lead colleagues in the performance of best practices.
• Lead the Quality Control Zoetis Human Performance team to identify, analyze, and mitigate human errors within the Quality Control department.
• May lead small projects and project teams.
• Prepares periodic project updates and participates in conference calls and meetings.
• Investigates identification and application of new technologies (innovation) as assigned.
• Supports execution of local and regional Quality method improvement activities.
• Supports regional and global program initiatives.

Education and Experience:

• BA/BS with 2-4 years of experience OR MBA/MS with 0-2 years of experience OR Minimum of 8 years relevant experience. Bachelor's Degree in relevant biological area (Microbiology, Virology, Immunology, Biological Systems Engineering, or related technical field).
• Knowledge of quality and regulatory requirements for developing and verifying QC methods.
• Demonstrate exceptional technical and analytical skills, coupled with a high level of self-motivation and drive.
• Excellent interpersonal skills and ability to interact across divisional boundaries.

Technical Skills Requirements

• Strong technical writing skills.
• Experience preparing and interpreting basic statistical reports.
• A working knowledge of biological testing methods and experimental design and experience in GLP or cGMP.
• Method development and troubleshooting experience to include method and product investigations.
• Demonstrated ability to lead investigations by performing technical evaluation followed by implementation of initiatives to ensure robust process improvements.
• Exhibit strong interpersonal and communication skills, enabling effective collaboration with colleagues at all levels, including peers and senior management.

Physical Position Requirements:

• Qualify to enter clean environments.
• Must be able to sit, walk, or stand for long periods of time.
• Must be able to reach above shoulder level, bend/stoop, kneel, push/pull, and handle/grip frequently.
• Must be able to work scheduled 40 hours with the ability to work overtime as needed.
• Frequent lifting and carrying of 5 to 25 lbs.
• Regular reaching, bending, stooping, and twisting.
• Repetitive motion and substantial movement of the wrists, hands, and/or fingers
• Must be able to lift up to 25 pounds.

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.