Norfolk Southern | Diversity Employer

NS Vision

Be the safest, most customer-focused, and successful transportation company in the world

NS Mission

NS aims to enhance the value of stockholders’ investment over time by providing quality freight transportation services and undertaking other related businesses in which our resources, particularly our people, give the company an advantage.

NS Creed

We are held accountable by our stockholders, customers, employees, and the communities we serve.

For all our constituencies, we will make safety our highest priority.

For our customers, we will provide quality service, always trying to reduce costs to offer competitive prices.

For our stockholders, we will strive to earn a return on their equity investment, which will increase the value of their ownership. Generating a reasonable return on invested capital will provide the security of a financially strong company to our customers, employees, stockholders, and communities.

For our employees, our greatest asset, we will provide fair and dignified treatment with equal opportunity at every level. We will seek a talented, diverse work force and management with the highest standards of honesty and fairness.

For the communities we serve, we will be good corporate citizens, seeking to enhance their quality of life through service, jobs, investment, and the energies and good will of our employees.