Program Manager I (Montgomery County Employment)

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Compensation Package:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Flexible work arrangements
• Clinical supervision for licensed social workers and counselors

JOB SUMMARY: The Program Manager coordinates and oversees the Employment Program in Montgomery County, supervises staff, maintains up-to-date records and files, complies with regulatory and contract requirements, oversees billing, supports the achievements of personal outcomes for program participants, and tracks program activities.

SUPERVISORY RESPONSIBILITIES: Supervises 5 staff directly, but in the absence of managers can supervise up to 16 staff within the program.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Provides oversight of programmatic operations of Montgomery County Employment Services.
• Provides direction to program staff to ensure that all monthly reports, Individual Support Plans (ISP), and other supporting documents are completed in a timely manner and the development of learning profiles and desired personal outcomes are achieved.
• Responsible for intakes on all referrals and determination of eligibility for program services.
• Maintains ongoing collaborative relationships and partnerships with stakeholders including government agencies, community-based organizations, and advocacy groups to ensure compliance with all regulations.
• Ensures compliance with contract/grant requirements as identified by funding agency, including, but not limited to, program and contract deliverables, consumers' outcomes, reporting, etc.
• Strengthens the referral base, develops potential employment opportunities, and links individuals to additional required services.

EDUCATION and EXPERIENCE:

• High School Diploma/GED required and a combination of required work experience. Or
• Bachelor's degree, preferably in counseling/rehabilitation or other appropriate area.
• Four years of supervisory/managerial program experience specific to disabilities, with considerable knowledge of the vocational training/rehabilitation field.
• Two years of experience working with applicable state and local funding agencies such as DC RSA, DC DOES, MD DORS, DC DDS, and other community-based agencies in the Washington Metropolitan area.
• Two years of experience in conducting career assessments, vocational evaluations career counseling and job development.

SKILLS and COMPETENCIES:

• Excellent written and verbal communication skills, in addition to the ability to work autonomously, flexible and must possess strong problem-solving skills as these are necessary for successfully accomplishing program outcomes.
• Ability to write professional reports, memorandums, etc.