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Senior Facility Manager

JLL
United States, California, San Jose
Nov 08, 2024
What this job involves -

The role is responsible for managing the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local, state and federal requirements. The position will be responsible for all line of business and third party relationships with the assigned buildings. The position will also manage a team of Facility Management professionals.

What is your day to day?
Manage the performance and outcomes of assigned staff reporting to the position

Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues

Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information

Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner

Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography

Prepare, submit and manage facility budgets with the clients' goals and objectives addressed, track variances and ensure smooth recovery process

Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts' owned premises

Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.

Involved in compensation planning process

For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress

Desired experience and technical skills

Required
8-10 years of experience leading Integrated Facilities Management teams/services

Strong leadership and relationship building skills

Strong interpersonal and problem-solving skills

Excellent verbal/written communication and presentations skills

Proven record of providing excellent internal and external customer service

Knowledge of Excel and ability to analyze data

Preferred
Bachelor's Degree in Engineering

Knowledge of standard business and accounting practices
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