Outreach Director- Cohen Clinic at Centerstone

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

Outreach Director will help to expand programming to better support and serve military families impacted by domestic violence. Outreach Director will prepare outreach and community involvement reports for Centerstone leadership and grants team.

SUMMARY OF POSITION
The Outreach Director will be responsible for managing and executing the clinic's outreach strategy and developing the referral pipeline, focused on recruiting post 9/11 veterans and their families in the community. Focus on recruitment of clients to the Military Family Clinic through outreach to community partners including veteran-service organizations, multi-service organizations, the Veterans Administration, and other local community partners. The Outreach Director will also participate in peer-to-peer communication, presentations, and other outreach mediums as needed. Recruitment will focus on reaching Veterans who served in Iraq and Afghanistan wars, and their family members, though Veterans from any service area can be treated at the clinic. The Outreach Director, alongside the Clinic Director, will oversee the all outreach efforts and strategies to assist in achieving enrollment goals.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop strategy for outreach to meet enrollment targets for the Military Family Clinic and to raise the visibility of the clinic among the local military and veterans' community.
• Conduct outreach meetings with potential referral sources to establish new partnerships and foster a positive image for the Military Family Clinic. Facilitate weekly recruitment and outreach meeting.
• Continually track progress towards our enrollment goals and report outreach activities and progress to the Clinic Director. Collaborate with clinical personnel to continuously improve outreach process.
• Prepare outreach and community involvement reports for the Cohen Veterans Network Central Office.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to communicate clearly and effectively via oral or written means. Must be able to present a friendly and positive demeanor to community partners and the general public. Must be able to give oral presentations.
• Proficient knowledge of Word, Excel, Publisher, Access and PowerPoint.
• Demonstrate ability to work independently, manage work priorities and to evaluate and create solutions to work-related problems.
• Ability to identify and implement short and long-term projects independently. Requires good time management practices and the ability to meet multiple deadlines.
• Ability to train, evaluate and guide employees. Ability to delegate and ensure follow through. Ability to provide feedback in a respectful and constructive manner.
• Strong knowledge of outreach and marketing strategies.
• Strong conflict-resolution and leadership skills.
• Outstanding organizational, interpersonal and communication skills.
• Outgoing, pleasant, professional manner; the ability to create and maintain contacts in the community; and clearly articulate mission and goals of the Military Family Clinic.

QUALIFICATIONS

Education Level

Bachelor's degree required.

Years of Experience

• 5+ years in outreach and marketing activities. 2-3 years of supervisory experience.
• Prior experience in recruitment within the military community and/or veteran administrative organizations required. Business management skills preferred.
• Military background strongly preferred.

Certification/Licensure

N/A

PHYSICAL REQUIREMENTS

Standing - 20%

Sitting - 80%

Squatting - Occasional

Kneeling - Occasional

Bending - Occasional

Driving - Occasional

Lifting - Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple-it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.