System Performance Engineer

Responsibilities:

• Responsible for collecting and using hourly and daily service measurement data to optimize the LTE network.
• Representing the team for feature related projects, new node integration, and other centralized tasks by meeting deliverables and holding other parties accountable per project plan.
• Troubleshooting hardware and performance problems independently or by coordinating with other teams.
• Supporting Network Performance in evaluating and improving areas of poor coverage by identifying system performance problems.
• Reporting issues to appropriate engineers.
• Resolving customer service issues, assisting in implementing solutions, and collecting drive test data in support of performance evaluations and build program prioritization.

MUST HAVE SKILLS (Most Important):

• Diagnostic messaging collection with application like QXDM and understanding of what log masks to apply for desired message collection.
• Post processing and analysis of drive test data using tools like Actix Analyzer and/or TEMS.
• Valid Driver's License and reliable transportation.

DESIRED SKILLS:

• Knowledge in MapInfo, Google Earth, ArcGIS, or other relevant geographic information system.
• First hand experience using packet capture software like Wireshark or Netscout.
• Experience in finding interference sources using spectrum analyzer and directional antennas.
• Experience integrating and optimizing Ericsson LTE eNB/gNB.

EDUCATION/CERTIFICATIONS:

• College degree preferred but not required with relevant work experience.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.