OPERATIONS ADMINISTRATOR #00087136

Residential LIfe

The Department of Residential Life manages 5 university residence halls with a capacity for 2200 students. This position partners with the Operations Manager to support the management of the Star Rez Housing Management Software, the CBORD Dining Software, and AccessIT Door Access software. Specific duties include but are not limited to:

• Develop and maintain housing and dining processes utilizing specified software
• Regularly review business practices and make suggestions for improvements and enhancements
• Work with IT at both the campus and system level to ensure proper integration of applications, ensure data integrity, and enhance system performance
• Liaison with vendors to troubleshoot issues or review business processes
• Provide advice and training to end users
• Assist with testing for updates or implementations of software
• Develop reports and implementation of dashboards that are end user friendly
• Provide accurate information and data to support business operations
• Review and monitor reports for anomalies
• Enable and document best practices for applications, procedures and processes, and keep up to date with relevant software and hardware
• Maintain computer hardware inventory for department and procure new items on a rotational basis
• Perform other duties as assigned

A Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary

• Experience with relational database management
• Familiarity with residence hall functions and programs

The anticipated hiring range for this position has been established as $52,223-$60,000 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS 10
University Title: PROGRAM MANAGER II STUDENT SUPPORT SERVICES
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call Human Resources at 573-341-4241.

To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.