Facilities Technician

SUMMARY:

As a member of the facilities support team, performs a variety of general maintenance, facilities repair, and other related tasks throughout the Bank's various banking centers, buildings and grounds.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:

1. Provides facilities support to assigned properties throughout the Bank's geographic area.
2. Performs regular inspections of the Banks buildings and grounds and performs real time general maintenance and repair of facilities.
3. Performs small carpentry jobs (e.g., install cabinets, fabricate and install shelving; etc.)
4. Performs clean outs of rooms, mechanical spaces and basements when necessary.
5. Refers complex and/or larger maintenance and repair projects to manager.
6. Assists staff by carrying boxes and moving furniture.
7. Supervises and/or assists in working with vendors working at banking centers including electricians, plumbers, contractors when directed.
8. Delivers items to/from branches and facilities on occasion when directed.
9. Responds to work orders from management (e.g., thermostat adjustments, moving of furniture, service calls on office equipment; hanging of pictures; fixing of safety related problems such as flooring issues; etc.)
10. Provides excellent internal customer service (e.g., timely, friendly, responsive.)
11. Transports heavy boxes of records for off-site storage to local facilities.
12. Performs various janitorial clean up task when required (e.g. clean cobwebs, wash windows/doors, clean up spills, unclog toilets.)
13. Documents site conditions, deficiencies, project progress, etc. with pictures, videos and descriptive text.
14. Any other task or errand which can become necessary, as dictated by a particular day's events and requirements.

QUALIFICATIONS:

EDUCATION. LICENSES & CERTIFICATIONS: (Minimum education required to perform the duties of this position)

• High school diploma or equivalent
• Holder of valid Massachusetts Driver's license with a good driving record.

EXPERIENCE:

Minimum 3 years' experience in construction and/or property maintenance

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge and some experience with building trades such as carpentry, electrical, plumbing, and construction.
• Ability to use building maintenance and construction hand and power tools including nail guns.
• Ability to perform framing, drywall, insulating, finish work, shingling on small projects.
• Ability to perform a variety of maintenance tasks, minor repairs, painting, "quick fixes", gutter and flat roof cleaning.
• Knowledge and ability to repair, replace, and install locks and misc. building hardware.
• Ability to lift and move heavy objects (at least 75 lbs).
• Ability to climb a ladder, bend, stretch, kneel, etc.
• Basic computer skills including Word and Excel document creation, and Outlook email.
• Detail oriented with ability to carefully follow instructions.
• Must be able to reliably work independently with little supervision.
• Must be a team player and demonstrate a positive attitude.
• Primary schedule will be 8:00am-5:00pm (Mon-Fri) Must be able to start as early as 7:30 a.m. and work until 7 p.m. or later on occasion. Must be willing to be on-call one Saturday every 5 to six weeks.

COMPETENCIES:

• Must have cyber security awareness to protect the digital environment, the Bank, and customers.

PHYSICAL DEMANDS: (Physical effort generally associated with positions)

Normal Physical Capabilities:

Incumbents must be able to perform the following activities frequently or continuously throughout the workday as appropriate to the position: travel throughout the Bank's primary and secondary market areas (which are beyond Cape Cod), bend, carry (one and two hands), collate papers, dial a phone, file records, hear at normal speaking levels, hold items with hands, lift up to 75 lbs., move throughout building, operate office equipment (fax, copier, phone, computer, etc.), computer input for extended periods of time, read English, see well enough to scan documents with detail, sit for up to two hours at a time, stand for short periods of time, speak on the telephone and in person, write with hand, and work at the Bank's facilities.

Ability to climb a ladder, bend, stretch, kneel, etc.

*Reasonable accommodation may be available for qualified individuals with disabilities