Google Workspace Engineer (Software Engineer)

Maricopa Community College district
long term disability, tuition reimbursement
United States, Arizona, Tempe
2411 West 14th Street (Show on map)
Nov 02, 2024
Google Workspace Engineer (Software Engineer) Job ID: 320698 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $101,421.00 - $131,848.00/annually, DOE Grade 124 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program). Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance One of the largest community college systems in the country 2020 Healthy Arizona Worksites Program recipient Named 19th Best Employer for Women by Forbes 2019 No. 42 in Arizona's Best Employers Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community. Benefits & Perks Options: 20 paid observed holidays Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance) Paid vacation, sick, and personal time Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff) Annual professional development growth funding Tuition reimbursement for employees and dependents Flexible work schedules Maricopa Employee Health & Wellness Program: Sight-On-Site Eye Care Services Diabetes Empowerment Education Program Mobile On-site Mammography Screenings Employee Assistance Program (EAP) Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more. Pre-Retirement Events Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying). 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!) Job Summary Information Technology Services (ITS) at the MCCCD is looking for a Software Engineer to lead the software solutions and the escalated support tier for Google Workspace services used by employees and students. This role is a technical subject matter expert over software development projects for Google Workspace and its integration with enterprise systems and data. This role leads Google Workspace service administration, operational support, eDiscovery retention, troubleshooting, and documentation for system design and operational specifications. The Engineer will also have the opportunity to coach and mentor technical staff and collaborate with college and district staff to provide solutions for business challenges. Come be a part of an award-winning organization and technology team. Maricopa is a great place to work! Forbes has ranked Maricopa County Community College District (MCCCD) as #42 Best Employer in the State of Arizona in 2023. Additionally, Forbes ranked MCCCD as the #69 Best Employer for Women in August 2022, placing it at #5 in higher education. Essential Functions 30% Performs as the designated expert and lead engineer for Google Workspace services and their integrations with ERP systems and Single Sign-on; engineers, develops, and maintains enterprise software that interfaces with Google REST API's and enterprise databases (Oracle/SQL Server/Amazon Web Services) using languages such as C#, Python, Google Go; oversees complex integration projects in these areas. 20% Engineers, administers, and documents Google Workspace service configurations and procedures concerning email delivery, account security, spam/phishing/malware, distribution lists (Groups), Google Drive, Google Storage, Google Vault retention & eDiscovery, OAuth integrations, Google Meet, Chat, Chromebook management, billing & renewals, service monitoring, and privileged access management & auditing. 20% Performs escalated tier of engineering support for Gmail, Drive, Calendar, and other service issues that cannot be resolved via first tier support, engaging with Google Support if necessary; troubleshoots email delivery and server authentication (SPF, DKIM, DMARC). 10% Supports key stakeholders from Maricopa Executive Leadership Team, Information Technology, Customer Care, Faculty, Human Resources, General Counsel, Marketing, MCCCD Police, and Identity & Access Management. 10% Analyzes the product roadmap of Google Workspace and plans feature implementation; collaborates with stakeholders to develop timelines, communication plans, testing, and change management of the roll out. 10% Performs other related duties as assigned. Minimum Qualifications Bachelor's Degree in any field and seven (7) years of technical work experience in programming, systems analysis, design, and development of system software and applications. Or Associate's degree in any field and nine (9) years of technical work experience in programming, systems analysis, design, and development of system software and applications. Or High School Diploma/GED and eleven (11) years of technical work experience in programming, systems analysis, design, and development of system software and applications. Desired Qualifications A) Experience designing and programming applications, REST/Web Services, and API integrations using C#, Python, Java, or Google Go to interface with REST APIs and web services. B) Experience in engineering databases and data interfaces for enterprise applications using SQL Server, Oracle, or AWS cloud databases. C) Experience administering Google Workspace or Microsoft 365 email & productivity suites in a large/medium enterprise setting (user management, privileged access management, policy management with organizational units, security settings, application & API access management, OAuth, domain settings). D) Experience administering and troubleshooting email & DNS configuration and policies, including email routing, authentication protocols (SPF, DKIM), spam rate monitoring, and DMARC policies and reporting. E) Experience delivering excellent customer support using a Help Desk ticketing system. F) Experience in Git source control and writing documentation for code and system design. How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment (must include number of hours worked) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled. First Review: Monday, October 21, 2024. Applications received after the review date may not be screened. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=320698&PostingSeq=1 jeid-a427c97813c77440ae829a5875035ec2