Trainer

The Trainer will engage Company associates, distributors, integrators, & end users, assisting in the development and implementation of Columbus McKinnon's training strategy to support of entire portfolio of products.

• Assist in maintaining training facilities and in developing curriculum, training aids and workbooks for in-person and online course offerings
• Coordinate and conduct various training (including hoist, motor, crane maintenance, crane operator, inspection, rigging, linear motion, etc.) in a classroom and hands-on environment. This training will be conducted at CMCO training facilities, public forums, and customer and end user facilities throughout North America
• Assist e-commerce team in managing day-to-day activity within our online training storefront, to include but not limited to: assisting customers in various tasks including registration, order changes/updates, troubleshooting, etc.
• Coordinate and schedule travel, lodging and car rental arrangements associated with training obligations
• Collaborate with the sales team to assist and determine the key training needs in support of business objectives.
• Design in-person and online training programs that directly address business needs, new product, product orientation etc.
• Deploy a wide variety of training methods & interaction using lecture, hands on, webinars, online, and social media with an emphasis on digital platforms.
• Monitor and evaluate each training program's effectiveness through evaluations and customer feedback.
• Resolve any specific problems and tailor programs as necessary
• Provide technical support and problem solve in the field and in the office
• Quote customers, end users and sales staff on course offerings and pricing
• Maintain Shopify and LearnUpon
• Represent Company on various regulatory boards/organizations as assigned.
• Other duties as assigned by leadership.

• Must have the ability to read and write technical reports
• Must understand basic electrical and mechanical concepts and be able to read wiring diagrams and technical drawings
• Must be willing and able to speak in a clear and concise manner to large groups of people for extended periods of time
• Must be proficient with Microsoft Office suite
• Familiarity with digital platforms as it relates to online training
• Knowledge of Shopify, LearnUpon, PowerBI, and SalesForce a plus
• Experience with instructional design and/or use of Articulate software a plus
• The employee performs work-related travel approximately 75% of time.
• Bilingual a plus

• Bachelor's degree in a job-related major
• 5+ years of technical training experience
• Equivalent combinations of experience and education may be considered