Deposit Servicing Specialist I

The Deposit Servicing Specialist will be responsible for completing assigned research functions and duties, such as balancing/reconciling G/L and DDA accounts and fulfilling incoming research requests timely and accurately.

Balance/reconcile G/L and DDA accounts
• Initiate and or follow up for responses to clear exceptions for balancing/reconciling accounts
• Fulfill research requests including, statement reconstructions, deposit reconstructions, single items, IRS reporting corrections, and subpoenas
• Process IRS tax levies and safe deposit box payments and maintenance
• Verify CD/IRA interest checks and provide IRA technical support
• Communicate with other business entities, financial institutions, and areas of the bank to establish relationships for escalating and expediting issues, exceptions, and requests for resolution
• Assist other associates on assigned duties as need
• Perform additional duties as assigned

• High school education or equivalent
• Solid math skills with some knowledge of balancing/reconciling procedures
• Good time management and organizational skills
• Good written and verbal communication skills with the ability to learn quickly, meet strict deadlines, and adhere to policies, procedures, regulatory requirements, and instructions
• Basic computer, calculator, and MS Office skills (Word, Excel, Outlook)
• Must pass basic Excel testing
• Ability to work independently and as part of a team
• People-oriented with customer focus
• Previous banking experience with general knowledge of Deposit Operations, bank operations, and industry preferred
• Basic understanding of the check clearing system through the Federal Reserve and other banks preferred
• Knowledge of the deposits system, reporting applications, and the general ledger preferred