IFM Lead
 JLL | |
 United States, New York, New York | |
| 148 West 37th Street (Show on map) | |
 Nov 01, 2024 | |
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In office/onsite five days a week
What this job involves - The IFM Lead is responsible for developing and implementing the FM strategy to ensure a healthy long-term relationship with clients. This role involves managing high-performing teams, delivering operational excellence, improving client experience, and overseeing facility operations and maintenance programs across multiple sites. Your day-to-day tasks will include: Providing operational leadership and setting technical direction for facility managers, operations managers, and third-party vendors Fostering a "safety first" work environment and culture Responding promptly to client requests, including root cause analysis and corrective action plans Collaborating with site teams and directors on contractor selection and monitoring Ensuring compliant and efficient operational processes in various facility types Reviewing and optimizing energy efficiency in operational procedures Adhering to Environmental Health and Safety standards Developing and delivering presentations to senior client leadership Managing operational budgets and client GL accounting Desired experience and technical skills - Requirements: Minimum 15 years of experience in projects or maintenance and operations Strong IFM operational budgeting skills Ability to read and understand technical documents Experience in contract administration Knowledge of engineering and preventive maintenance Understanding of quality assurance, change control, and regulatory audits Excellent interpersonal and communication skills Leadership presence and ability to motivate others Strong organizational and problem-solving skills Customer-focused attitude Ability to work in a fast-paced, changing environment Preferred: Global experience Advanced presentation development and delivery skills Expertise in RCA and CAPA development Proficiency in operational client GL accounting | |