Reservation Administrator

Reservation Administrator

The Reservation Administrator will support the Federal Emergency Management Agency (FEMA) to support disaster response operations and manage temporary facility support services and play a crucial role in ensuring efficient and accurate scheduling of services, facilities, or resources. The Reservation Administrator works closely with customers, clients, or internal departments to process reservations, answer inquiries, and provide excellent customer service. They utilize reservation management systems or software to track availability, confirm bookings, and maintain accurate records.

Compensation & Benefits:

• Estimated Starting Salary Range for Reservation Administrator: Pay commensurate with experience.
• Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

Reservation Administrator Responsibilities Include:

• Leads and provide reservation services for all vendors, personnel, staff, and occupants
• Adheres to Quality Assurance and Quality Control, SOPs, and Site Manager guidance and direction
• Ensures all reservation information is correct and scheduled according to master schedule managed by the Site Manager
• Ensures all personnel, staff and occupants follow guidelines during reservation process
• Provides daily reports and logs to Site Manager
• Performs other job-related duties as assigned

Reservation Administrator Experience, Education, Skills, Abilities requested:

• An Associate degree
• Minimum of five (5) years of professional experience working as an Administrator preferably in a government environment.
• Ability to travel as required by the government client
• Ability to use multiple types of computer systems such as laptops, scanners, and handheld devices
• Ability to organize data for processing and reporting
• Ability to multi-task multiple tasks at the same time
• Ability to provide customer service within a difficult environment
• Ability to disseminate information and ensure it is processed properly
• Knowledge of federal ADA requirements
• Ability to adhere to safety guidelines, regulations, and company policies
• Bilingual (English/Spanish) communication skills are not required but are preferred
• Ability to communicate clearly and effectively via oral and written means
• Ability to remain calm in the midst of difficult circumstances and emergencies
• Advanced knowledge of disaster services and community resources; Federal, state, tribal and territorial disaster assistance programs, housing & utility assistance
• Proficient in utilizing Outlook, Word and Excel; PowerPoint, and SharePoint
• The ability to successfully pass a drug screen and a federal background check is mandatory
• Past applicable job experience may include, but is not limited to: Reservation Coordinator, Reservation Specialist, or Reservation Clerk.
• Must pass pre-employment qualifications of Cherokee Federal

Company Information:

Cherokee Nation Federal Consulting (CNFC) provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNFC is part of Cherokee Federal - a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.

***As required by our governmental client, this position requires being a US Citizen, lawful resident alien, citizen of American Samoa or other territory owning permanent allegiance to the United States.

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

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Similar searchable job titles

• Reservation Coordinator
• Reservation Specialist
• Reservation Agent
• Reservation Clerk
• Reservation Assistant

Keywords

• Reservation management
• Booking coordination
• Customer service
• Reservation system
• Availability tracking

Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, Accommodation request, and Presidential EO 14042 Notice.

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.