Coordinator for Residence Life: Care and Success

* Master's degree earned by start date
* One to three years of experience working in college housing or in crisis and case management experience. Two years of GA experience is equivalent to one year full-time.

N/A

The Coordinator position is a highly visible member of the university community who interacts across divisional lines and works collaboratively with many segments of the university. This is a live-in position, meaning staff members are provided a furnished apartment, meal plan, and upgraded reserved parking space. When available and approved, Coordinators receive departmental support for professional involvement and travel. There are 9 Coordinators on the Residence Life Team, along with 14 Graduate Assistants, 3 Assistant Directors, 3 Administrative Professionals, and the Associate Director.

Student Care and Success
* Work 1:1 with students to coordinate resolution of first and second-time University Housing and Code of Conduct violations.
* Assist with evaluation, investigation, and adjudicate complaints and allegations of violations of the Student Code of Conduct and Housing Standards.
* Maintain the student case management process, including tracking overdue and pending cases and coordinate case-loads follow-up with students and staff.
* Clearly communicate, interpret and enforce department and university policies to staff and students.
* Ensure student staff members are appropriately confronting and documenting behavior issues and concerns, providing training where needed.
* Assist staff with urgent student case needs.
* Serve as a resource or referral for information concerning University life.
* Support assessment activities for the department related to student discipline/wellness; and behavioral trends, as part of broader divisional goals in support of student learning, persistence, and retention
* Produce weekly conduct and care breakdown reports to stakeholders.
* Produce end of term(s) and annual report.
* Provide weekly audit of conduct system to identify any delayed cases
* Create, edit, update, and review on-call, crisis response, and other documents under the direction of the Senior Associate Director of Residence Life.
* Coordinate on-call scheduling for Residence Life Staff

Crisis Management
* Provide leadership to staff and students during crises in the residence hall and in the greater campus community.
* Participate in a rotating weekly on-call system providing emergency assistance to staff and residents.
* Become familiar with and follow institutional and departmental guidelines regarding emergencies.
* Serve in on call rotation for campus of 6,200 students
Residence Education
* Be accessible, visible and present to students in the building and area.
* Provide educational and social activities in order to minimize campus behavioral issues
* Serve on task forces and assist Assistant Directors with collateral assignments.
* Develop collaborative relationships with campus partners.

Administration
* Meet regularly with students related to care and success, conduct follow-up as needed.
* Serve on additional departmental or divisional committees, taskforces, workgroups, or search committees.
* Along with the Residence Life staff team, develop and assist in achieving University Housing department goals.
* Discuss, implement and evaluate policy-making decisions affecting Residence Life.
* Attend staff training and professional development events in University Housing and Student Development.
* Attend and participate in Residence Life staff, All Res Life, and departmental meetings
* Meet weekly with the Assistant Director of Residence Life.
* Develop and complete a professional development plan.
* Post and maintain office hours as required by supervisor.
* Perform administrative tasks as delegated by the Senior Associate Director of Residence Life.
* Perform other duties as assigned.