EPIC Credentialed Trainer

Now hiring a EPIC Credentialed Trainer

The Epic ASSOCIATE CREDENTIALED TRAINER is an entry-level role within Epic Credentialed Trainer domain delivering training to end-users for their work in service to patients and partners in a meaningful, efficient manner.
A primary differentiator for this role from Intermediate Credentialed Trainer is the responsibility for gaining initial credentialining status in compliance with the Department*s progression pathway, demonstrating proficiency in training and support delivery.

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

Full Time - Exempt: Yes
• Job is based Rev Hugh Cooper Admin Center
• Work hours: Weekday Schedule Monday-Friday
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.
• Benefits: PRN/PT (working less than a .45 FTE) employee benefits available for this position such as medical, gym memberships and an employee wellness program.
• Remote: Open to remote applicants in the United States, except for the following states: Wyoming, North Dakota, and Ohio

• Associate degree required, 3 years experience will be accepted in lieu of degree* 3 years professional experience in Training, Information Technology, or Healthcare operations and/or 1-2 years in EHR deployment
• Progression within the Career Band reflects increasing depth of professional knowledge
  
  Certification/Technical:
• Achieve Credentialed Trainer status per Department progression pathway. Teach at least one class in each credentialed application annually.
• Experience with Microsoft Office tools, e-learning, microlearning, remote training management, classroom in-person management.
• Proficient in both remote and in-person training delivery management.

• Performs at an entry level in training delivery and support, both remote and in-person. Supports deployment of new Epic functionality.
• Provides input to Credentialed Trainers and Instructional Designers to identify and implement areas for improvement in educational materials.
• Ensures own compliance with curricula and other Presbyterian standards (for example, presentations which support diversity and inclusion standards, up-to-date Epic knowledge and skills). Provides application troubleshooting assistance for end-users.
• Incorporates critical thinking, judgment, reflective knowledge management; manages the learning experience/environment effectively employing adult learning principles, instructional program delivery skills, and curricula content knowledge.
• Participates in train-the-trainer sessions within the Department.
• Provides application troubleshooting support.
• Communicates concerns found in classroom and clinical rounding to appropriate personnel.
• Gains understanding of target audience workflows.
• Completes assigned project tasks.
  
  

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.