Clinical/Revenue Application & Support Expert

Join a team that delivers excellence.

Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.

Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
We are looking for someone with experience and certifications in Epic's Healthy Planet/Compass Rose Application. Provides expert level functional knowledge to subordinate workers in producing work deliverables in support of project initiatives in the area(s) of specialization.

Develops or modifies procedures to solve complex problems in their area(s) of specialization. Collaborates closely with business and/or functional area(s) to assist the user in defining their needs.

Job Duties

• Provides software leadership, in area(s) of specialization, on medium to large size projects as required.
• Maintains understanding of user, project leader, and management direction and meets regularly to review project priorities and scope.
• Functions as a coach and mentor to team members to achieve workflow standardization and design across the organization.
• Stays abreast of technological advancements. Researches and recommends new tools and alternatives to improve access and efficiency within the organization.
• Coordinates and leads others in process of unit, functional, and integration testing.
• Leads discussion in team and departmental committees providing data and system governance
• Develops, leads/coordinates conventions, standards, and procedures to improve departmental function.
• Develops and implements strategies and methodologies to meet the future information needs of LVHN.
• Follows current project management methodology and assures all team members to do the same.

Minimum Qualifications

• Bachelor's Degree Information Sciences and Technology or Information Management related fields
• Preferred work experience will be considered in lieu of degree
• 7 years Progressive experience in Information Management or Information Technology or a related Healthcare field
• 2 years direct build on current EHR system version
• 1 year Healthcare project management and budget management experience
• Attention to detail and ability to assess business problems and develop feasible alternative solutions.
• Ability to work well in a team environment and to be self motivated and self disciplined.
• In depth knowledge of processes of assigned area(s) and applications.
• Effectively deals with multiple and changing priorities.
• Ability to complete projects with minimal supervision and/or direction.
• Must be able to visit multiple business and education locations. (Dependent on employment location)
• Team Leadership.
• EPIC - EPIC Certification - State of Pennsylvania Upon Hire

Preferred Qualifications

• Master's Degree Information Sciences and Technology or Information Management related fields
• Healthcare Operations Experience

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.