Field Service Engineer

Company Overview

At Alstom, we create smart innovations to meet the mobility challenges of today and tomorrow. Our comprehensive portfolio includes high-speed trains, electric buses, driverless trains, and a wide range of infrastructure, signaling, and digital mobility solutions. By joining us, you will become part of a truly global community of over 75,000 dedicated professionals working to solve real-world mobility challenges and delivering international projects that have a sustainable local impact.

Your Future Role

Join us as a Field Service Engineer, based in Camden, NJ, and embark on a career-defining journey. In this role, you will be responsible for maintaining quality assurance processes, conducting inspections, testing products, and recording and analyzing results related to the Camden Operations and Maintenance facility. Reporting to the QA Manager, you will ensure adherence to best practices and quality standards while monitoring the efficiency and cost-effectiveness of product output. Your meticulous attention to detail, expertise in quality processes, and knowledge of measurement and test equipment (MT&E) will be pivotal in this role.

Key Responsibilities and Challenges:

• Perform inspections of purchased parts, subassemblies, and completed work according to established criteria using standard visual, physical, mechanical, and electrical measurements.
• Conduct and document process and system inspections using Work Orders and written procedures.
• Collaborate with technicians across all three shifts, guiding them in QA/QC standards.
• Evaluate issues and provide initial recommendations for corrective actions.
• Work with management and QA to offer feedback to technicians on the accuracy of maintenance procedures.
• Review historical records and documentation for compliance with established procedures and documentation practices.
• Promote safety awareness and ensure that technicians comply with proper PPE and workmanship standards.
• Develop safe working objective standards to support technicians in their daily O&M job activities.
• Contribute to the serviceability and reliability of the system, making recommendations for hardware and procedural changes based on performance data analysis and reports.
• Support the QA Manager in reviewing and editing maintenance procedures, manuals, work instructions, and process specifications.

Preferred Qualifications:

• Bachelor's Degree in Engineering or equivalent experience.
• Minimum of 3 years of experience in the heavy maintenance industry; an Associate's Degree and relevant experience will also be considered.
• Documented history of related experience.
• Must possess effective communication skills in English for safety reasons.
• Working knowledge of Microsoft Office applications, including Word, PowerPoint, and Excel.
• Willingness to travel (approximately 10%).

Important to Note

We appreciate all applicants for their interest; however, only those under consideration will be contacted.

Alstom fosters an agile, inclusive, and responsible culture that is the foundation of our company. We provide diverse individuals with excellent opportunities to grow, learn, and advance in their careers. We are committed to helping our employees reach their full potential while respecting and valuing them as individuals.

Alstom is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by federal, national, or local laws.

If you are ready to take on this challenge and contribute to shaping the future of transportation, we would love to hear from you!