Customer Service Rep, Long term care - New Berlin, WI

Lincare Holdings
United States, Wisconsin, New Berlin
Feb 22, 2025
This remote [Jacksonville/St Augustine, FL area] position requires a dedicated area at home that is quiet and free of distractions, with strong internet/Wi-Fi connection to communicate with customers and internal staff. The employee must be able to use a headset and laptop provided by the company. When needed, there will be in-person training and meetings with management. This employee takes calls from Long Term Care customers, enter orders, and dispatches to the appropriate service center. Job Responsibilities: * Account Management Duties * Data entry, detail oriented and problem solving skills * Follow up with internal departments for customer resolution * Answer questions and troubleshoot customer issues * Timely responses and accountable for productivity * Positive attitude , team player , results oriented