Community Liaison- Access Services

OUTREACH WORKER

ACCESS SERVICES

FULL TIME- NON EXEMPT

Thrive Behavioral Health, theCertified Community Behavioral Health Clinicfor Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive's unique programs and services are built on evidence based, person-centric care models.Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

General Summary: The Access Services Department initiates all new client enrollments for Thrive. The Access Outreach Worker will be the point of contact for new referrals from BHDDH, DOC, hospitals and other referring entities. The role of this outreach staff member will be to interact with the referring entity as well as the individual being referred to allow a smooth transition into services and a secure bridge from the referring provider.

Schedule: Mon-Fri, First Shift

Location: Warwick, RI

Did you know... studies have shown that the number one reason a person chooses not to apply for a role is because they do not think they'll be hired if they don't meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person. Please consider applying anyway.

Essential Responsibilities:

• Engage with Thrive's target population in the community or residential settings to help breakdown access barriers to treatment and create a smooth transition to Thrive.
• Build relationships with state and local referring agencies and respond when needed.
• When notified by a referring agency of a hard-to-reach client, be available in the community to assist with bringing into treatment.
• Work with other colleagues at Thrive to provide needed outreach and services for referred clients.
• Monitor people who do not show up for initial appointments and reach out to provide assistance as needed.
• This position is both office and community based.
• Perform general administrative duties as assigned.
• Carry and enliven a positive Thrive image consistent with the Thrive's Guiding Principles and professional code of ethics.

Education, Experience and Competencies:

• A minimum of a Bachelor's degree in social/health sciences, social work, sociology, psychology, public administration, or related discipline.
• A minimum of 2 years' experience conducting community outreach and coordination.
• Demonstrated knowledge and experience working in the community sector with diverse organizations and with individuals living with a range of diverse needs including disabilities, mental health, cultural diversity, and complex care needs.
• Demonstrated ability to consult and liaise with health and community organizations to coordinate activities.
• Training and utilization of motivational interviewing, preferred
• Demonstrated high level of verbal, written, and interpersonal communication skills.
• Working knowledge and proficiency in Microsoft Office applications.

Certifications, Licenses Requirements:

• Valid driver's license and automobile insurance which meets Rhode Island minimum standards required, or the ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

This This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Reasonable accommodations may be made to assist individuals with disabilities in meeting the expectations of the position.

EEO/VET/LGBTQ+ Employer

Benefits:

• 3 weeks' vacation to start, increases to 4 weeks after 2 years of employment
• 10 sick days per year
• 1 Float day
• Birthday off
• 11 paid holidays
• Paid lunch
• Low-deductible medical insurance plan
• Dental insurance as low as $0/month
• Vision Insurance
• Company-paid life insurance worth 2x your annual salary + Long Term Disability
• 401k with 2% company match
• Optional Aflac, additional life insurance, and pet insurance
• Employee Assistance Program
• Employee referral bonuses

All employees are considered benefit eligible if their schedule is 17.5 hours per week or more. Time-off balances are pro-rated for part-time employees. Insurance plans remain the same regardless of FT or PT benefit eligibility.

Thrive believes in healthy work/life balance and a friendly/family working environment, whose values include Dignity, Respect, Teamwork and Professional Support and Development.

Supervision:

ACCESS OUTREACH WORKER reports directly to the assigned Program Supervisor and will be supervised according to Thrive Behavioral Health Supervision Policy.