IPS Employment Supervisor

IPS EMPLOYMENT SUPERVISOR

FULL TIME- NON EXEMPT

Thrive Behavioral Health, theCertified Community Behavioral Health Clinicfor Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive's unique programs and services are built on evidence based, person-centric care models.Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

General Summary: Provides oversight to the Individual Placement and Support (IPS) supported employment program. Ensures good program outcomes by providing training, supervision, and by working side-by-side with employment specialists (field mentoring). Attempts to meet most people who receive IPS services. Monitors outcomes and implements quality improvement plans. Acts as a liaison to other departments and agencies. Supervises up to ten employment specialists. Provides IPS supported employment services for a caseload of two or three people.

Schedule: Mon-Fri 8:30am-4:30pm (flexible)

Location: Warwick, RI

Did you know... studies have shown that the number one reason a person chooses not to apply for a role is because they do not think they'll be hired if they don't meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person. Please consider applying anyway.

Essential Responsibilities:

• Hires, trains, and evaluates IPS employment specialists (ES). Develops expectations for ES regarding employer contacts, number of job starts each quarter, and employment rate (percentage of people employed on each caseload).
• Assigns each employment specialist to one or two mental health teams. Attends each mental health treatment team meeting monthly to enhance integrated services.
• Conducts weekly group supervision for IPS employment specialists following the principles of IPS supported employment.
• Provides individual supervision for IPS employment specialists in partnership with team leaders. Supervision includes some office-based sessions, as well as working side-by-side with ES. Provides frequent (weekly or at least bi-monthly) field mentoring for ES who are new to their position and those ES that would benefit from additional training and support.
• Acts as a liaison to other department coordinators and administrators with Thrive Behavioral Health. Communicates regularly with mental health supervisors and team leaders to ensure that services are integrated, to resolve issues, and to act as a proponent for employment.
• Work with the Office of Rehabilitation Services (ORS) to coordinate services for individuals served by IPS. Participated in monthly meetings between ORS and IPS employment specialists to discuss oversee service delivery, coordination of ORS funded services, and ensure timely completion of reports and services.
• Collects client outcomes on a monthly basis. Oversees employment data collection across all Thrive Behavioral Health services. Shares outcomes for the IPS employment program, as well as individual programs and IPS employment specialists with the IPS employment team each quarter. Assists programs and teams to set goals for improvement as appropriate. Reviews individual outcomes with each IPS employment specialist, program, and team and develops written performance improvement plans. Provides direct support and engagement with ES and teams to complete performance plans.
• Arranges for IPS supported employment fidelity reviews in partnership with the Thrive Behavioral Health Quality Improvement team. Assists with the development of fidelity action plans based on recommendations from the fidelity report.
• Leads or participates in steering committee meetings to help with IPS supported employment implementation and sustainability.
• Provide timely interventions with employers and individuals served, to prioritize job retention. Actively engage in problem solving with the individual, the mental health team, and when appropriate, the employer. Return communication to the individual and employer in a timely manner, preferably within 24 hours. Prioritize job starts by providing additional and regular support to the individual starting employment and during their orientation/training period.
• Provides IPS supported employment services for a caseload of 2-3 people in a manner consistent with the IPS employment specialist job description.
• Other duties as assigned.
• Carry and enliven a positive Thrive image consistent with the Thrive's Guiding Principles and professional code of ethics.

Education, Experience and Competencies:

• Master's Degree in rehabilitation or related field is preferred. Bachelor's degree is required. Candidates must complete IPS employment supervisor training and receive certification within one year of hire date.

• Three years full-time experience in a program or environment providing supported employment or related services for individuals with disabilities. IPS employment specialist experience preferred. Previous supervisory experience is preferred.
• Clinical and human service knowledge and expertise necessary to perform assigned duties and responsibilities.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Experience demonstrating good judgement in initiating, planning, organizing, and coordinating areas of responsibility.
• Excellent oral and written communication skills.

Certifications, Licenses Requirements:

Supported Employment Professional Certification or IPS Certification may replace one (1) year of experience in education or experience. Valid driver's license and automobile insurance which meets Rhode Island minimum standards required, or the ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

This This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Reasonable accommodations may be made to assist individuals with disabilities in meeting the expectations of the position.

EEO/VET/LGBTQ+ Employer

Benefits:

• 3 weeks' vacation to start, increases to 4 weeks after 2 years of employment
• 10 sick days per year
• 1 Float day
• Birthday off
• 11 paid holidays
• Paid lunch
• Low-deductible medical insurance plan
• Dental insurance as low as $0/month
• Vision Insurance
• Company-paid life insurance worth 2x your annual salary + Long Term Disability
• 401k with 2% company match
• Optional Aflac, additional life insurance, and pet insurance
• Employee Assistance Program
• Employee referral bonuses

All employees are considered benefit eligible if their schedule is 17.5 hours per week or more. Time-off balances are pro-rated for part-time employees. Insurance plans remain the same regardless of FT or PT benefit eligibility.

Thrive believes in healthy work/life balance and a friendly/family working environment, whose values include Dignity, Respect, Teamwork and Professional Support and Development.

Reports To:

IPS Supervisor reports directly to Program Manager and will be supervised according to Thrive Behavioral Health Supervision Policy.