Senior UX Design Manager (Internal Tools)

** MUST BE WILLING TO RELOCATE TO BENTONVILLE, AR **

The Role and Your Impact

As a senior ux design manager, you will partner closely with Business and set the strategic vision for the company's internal, associate-facing products. You will foster a highly collaborative environment where cross-functional partners-including product, engineering, and business teams-come together to innovate. By leveraging Design Thinking, rapid prototyping, and compelling storytelling, you will transform complex business challenges into elegant, intuitive, and highly engaging user journeys.

Key Responsibilities

• Lead, mentor, and inspire a growing team of talented UX designers, fostering a culture of continuous learning and design excellence.
• Articulate the design strategy and vision for end-to-end associate experiences.
• Facilitate creative problem-solving sessions, including Design Sprints, cross-functional workshops, and rapid concepting.
• Translate insights, competitive research, and data analytics into meaningful, high-impact product designs.
• Deliver pixel-perfect, detailed designs while balancing business objectives and technical considerations.
• Champion the Design Thinking philosophy across the broader organization, advocating for universal design and inclusion.

What You Bring

• Proven experience leading and managing design teams, with a track record of coaching and mentoring talent.
• Excellent visual and interaction design skills, with a deep understanding of modern design trends and systems thinking.
• Demonstrated experience in building internal-facing tools and experiences.
• Expertise in end-to-end journey mapping, competitive analysis, prototyping, and facilitating collaborative design sessions.
• Exceptional storytelling and communication skills, with the ability to present design rationale compellingly to stakeholders at all levels.
• Comfort with ambiguity and a proactive, self-starter mindset that thrives in fast-paced, evolving environments.

Qualifications

• A degree in HCI, Information Architecture, Digital Design, or a related field, alongside substantial experience in product design.
• At least 2 years of dedicated experience directly managing and scaling design teams.
• A stellar portfolio showcasing elegant, user-centric design solutions and strategic thinking.