Director of Technology

Position Summary
Provides divisionwide leadership and hands-on oversight for technology infrastructure, cybersecurity, technology support, instructional technology systems, and student information systems. Plans and coordinates reliable, secure, and cost-effective technology services that support teaching, learning, school operations, and required data reporting. Works collaboratively with school and central office administrators, employees, vendors, and state agencies.

Essential Duties and Responsibilities
1. Technology Leadership, Planning, and Budget
Develop, implement, and periodically update a long-range technology plan aligned with division priorities and available resources.
Prepare and monitor the technology budget; recommend purchases, contracts, replacements, and investments subject to approved budgets, procurement procedures, and delegated authority.
Supervise assigned technology personnel, coordinate vendor services, establish service priorities, and evaluate
technology needs and performance.
Maintain technology inventory, equipment replacement schedules, software licensing records, and documentation of critical systems.
Coordinate technology projects and communicate priorities, risks, and progress to division leadership.

2. Infrastructure, Network, and Cybersecurity
Administer or coordinate maintenance of servers, endpoints, wired and wireless networks, internet connectivity, firewalls, identity services, and cloud-based systems.
Oversee system updates, monitoring, backups, restoration testing, disaster recovery procedures, and continuity planning.
Implement and maintain appropriate cybersecurity practices, including access controls, multifactor authentication, filtering, vulnerability remediation, and security incident response.
Protect confidential student, employee, and division information in coordination with appropriate records and program owners.
Provide advanced troubleshooting and technical assistance when needed; coordinate specialized work with staff or outside providers.

3. Technology Support and Instructional Technology
Oversee help desk operations, ticket management, equipment deployment, user accounts, and timely support for students and employees.
Coordinate with instructional leaders and ITRT personnel to support classroom technology, instructional applications, and staff training.
Administer or oversee Google Workspace, single sign-on tools, devices, and other approved applications.
Assess emerging technologies for security, instructional value, compatibility, and cost.

4. Student Information Systems and Data Services
Administer or oversee Power School and related student information systems, including configuration, security, integrations, updates, user access, and system availability.
Coordinate with school registrars, administrators, and program staff to support accurate student records, course and schedule data, and student identifier information.
Support timely, accurate state reporting through data validation, system configuration, troubleshooting, and
coordination with designated data owners.
Maintain appropriate access to VDOE systems, including SSWS, and support other division applications such as IEP Online in collaboration with the responsible program administrators.
Document reporting processes, system dependencies, schedules, and critical procedures to ensure continuity of operations.

5. Division Director of Testing and Assessment Administration
Serve as the divisions designated Division Director of Testing (DDOT), overseeing the administration of required state assessments, including SOL, VALLSS, WIDA, and other applicable assessments, in accordance with VDOE requirements and division procedures.
Coordinate with School Test Coordinators, principals, instructional administrators, and other staff on assessment schedules, training, testing security, student and staff data, testing sessions, materials, irregularities, and required documentation.
Ensure testing systems, devices, applications, data files, and reporting processes are prepared and supported;
coordinate technical issue resolution and timely submission of required assessment information.
Compile and validate assessment and accountability results for division leadership; support interpretation of results while instructional decisions and improvement planning remain with the appropriate administrators.

6. Building and Administrative Technology
Oversee technical operation and vendor support for camera systems, electronic door access, identification badges, and related security technology; coordinate access decisions with authorized administrators.
Assist designated records custodians and the division FOIA Officer with searches, preservation, and production of electronic records as requested.
Perform other related duties assigned by the Superintendent consistent with division needs and the positions
qualifications.

Required Knowledge, Skills, and Abilities
Knowledge of K12 technology operations, networks, servers, cloud services, endpoint management, identity and access management, and cybersecurity.
Ability to administer or coordinate student information systems, technology vendors, data integrations, and technical reporting processes.
Ability to supervise staff, manage projects and budgets, prioritize requests, maintain records, and meet operational deadlines.
Ability to communicate effectively with educators, administrators, families, technical providers, and state personnel; maintain confidentiality and exercise sound judgment.

Education and Experience
Bachelors degree in information technology, computer science, educational technology, or a related field preferred. Comparable education, recognized industry certifications, and progressively responsible relevant experience may be considered. Experience in school technology operations, networking, cybersecurity, systems administration, and student information systems preferred. Experience with Virginia assessment administration and VDOE reporting preferred; the successful candidate must be willing and able to fulfill the Division Director of Testing assignment and complete any required training.

Working Conditions
Work is performed in offices, schools, and technology spaces throughout the division. The position may require lifting and moving equipment, travel between facilities, and occasional work outside normal hours for maintenance, urgent failures, or security incidents. Reasonable accommodations will be considered as required by applicable law.

Performance and Accountability
Performance will be evaluated by the Superintendent or designee based on service reliability and security, responsive support, effective planning and purchasing, accurate student-data operations, timely and compliant division assessment administration, collaboration, and successful completion of assigned responsibilities.

Position Administration
This description identifies principal responsibilities and does not create independent contracting, purchasing, personnel, or policy-making authority. The position is expected to include formal designation as Division Director of Testing. If necessary to secure a qualified candidate or meet division needs, the Superintendent may recommend an alternative testing assignment arrangement consistent with applicable requirements. Designation as FOIA Officer is separate and is not automatically included. Duties may be modified to meet operational needs.

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