Credit and Collections Manager

Tremendous opportunity to join one of Milwaukee's premier firms as a Credit and Collections Manager, where you will lead accounts receivable management and collections account management while supporting accurate, timely financial operations. You'll oversee credit analysis, account reconciliation, billing, and revenue cycle management, partnering with clients and internal teams to resolve issues and strengthen cash flow. This role suits a detail-oriented leader with accounting and finance experience, sound judgment, and clear client communication.

Responsibilities

• Supervise, train and evaluate team members and and manage work flow, customer service, and clients to resolve discrepancies.
• Provide clear, timely resolution helps clients understand their accounts and helps the organization maintain accurate financial records.
• Manage collection priorities along with attorneys on a case-by-case basis, review aging accounts, assess credit risk, and coordinate appropriate follow-up.
• Oversee billing, cash application, account reconciliation, journal entries, and accurate data entry; review debits and credits and double-entry bookkeeping.
• Analyze receivables and collection trends using spreadsheets, Excel formulas, and Excel data analysis; share findings with stakeholders.
• Oversee the Firm's IOLTA trust account, including reconciliations, and maintain current knowledge of riles and regulations.
• Maintain reliable accounting systems and financial software, and support compliance with Generally Accepted Accounting Principles (GAAP) and the Sarbanes-Oxley Act (SOX).
• Support the Controller and CFO in managing banking relationships.

Skills

• Essential: Accounting, accounts receivable, credit analysis, analysis skills, math, financial concepts, client communication, customer service, and professional phone etiquette.
• Essential: Proficiency with Microsoft Office, especially Excel; experience with billing software, accounting software 3Elite software, financial software, and spreadsheets
• Preferred: Legal or other service industry strongly preferred
• Knowledge of revenue cycle management, telemarketing, and accounts receivable management is useful; experience with accounting systems, journal entries, and debits and credits is valued.

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance
• Bonus
• Profit Sharing

Work Location: In person