Business Program Manager (II)

Join a leading technology company, partnered with Aquent, where your expertise will directly contribute to the seamless operation of cutting-edge robotics and hardware initiatives. This is an unparalleled opportunity to make a tangible impact on global logistics, ensuring critical technology reaches its destination efficiently and securely, driving innovation forward.

Are you ready to be at the forefront of innovation, shaping the future of advanced technology? In this dynamic role, you will be instrumental in managing the intricate logistics of international shipments for advanced robotics platforms and hardware. Your work will directly support groundbreaking research and development, making a significant contribution to the advancement of innovative technologies that will redefine global capabilities. You will navigate complex customs regulations, coordinate with a global network of partners, and ensure projects, from short-term roadshows to long-term site acquisitions, are executed flawlessly. Your meticulous attention to detail and proactive problem-solving will be key to ensuring critical technology reaches its destination efficiently and securely, directly contributing to the success of pioneering technological advancements.

What You Will Do

• Manage global logistics for robotics platforms and hardware, ensuring timely and secure international shipments.
• Oversee customs documentation, classification, and coordinate with service providers and vendors to streamline processes.
• Facilitate continuous workflow by executing follow-the-sun handoffs with international peers, meticulously updating ticket trackers and process flows.
• Lead project management efforts using tools like Asana for diverse initiatives, from short-term event support to long-term site acquisitions and equipment imports.
• Collaborate cross-functionally with engineering, security, procurement teams, and external logistics/crating specialists.
• Actively participate in team meetings, providing timely updates, tracking milestones, and proactively addressing service failures.
• Serve as a point of escalation for vendor disputes and financial matters, ensuring prompt resolution.
• Contribute to the development of robust process documentation and knowledge base resources.
• Navigate multi-story facilities and occasionally assist with lifting 30-50 lbs (team lifts available), supporting hands-on operational needs.

What You'll Bring

Must-Have Qualifications

• Demonstrated strong organizational skills, capable of managing complex logistics operations.
• Exceptional communication and cross-functional collaboration abilities, including a strong customer service orientation and negotiation expertise.
• Proven flexibility and adaptability to thrive in a fast-paced, research-driven environment with rapidly changing priorities.
• Experience with project management tools, specifically Asana, including tracking meetings and progress.
• High degree of confidentiality and meticulous attention to detail, crucial for handling sensitive engineering hardware and designs.
• Eagerness to learn and actively contribute to process documentation.
• Openness to taking direction and performing operational tasks, even with more senior experience.

Nice-to-Have Qualifications

• Background in logistics, freight forwarding, or operations, particularly within aerospace, high-tech hardware supply chain, or similar fields.
• Familiarity with ticket systems.
• Basic understanding of PLM systems or engineering artifacts (e.g., step files).