NETWORK ENGINEER-ENTRY #00061761

Infrastructure

The Information Technology Department supports administrative systems, academic technologies, and research computing. System reliability and campus operations are strengthened through IT initiatives. IT roles involve system support, infrastructure maintenance, and technical collaboration with campus units.

The On-site Network Engineer-Entry, under general direction, performs routine network engineering functions, such as troubleshooting, analysis, research, problem solving, and maintenance of a distributed network. This position provides technical advice for the maintenance and troubleshooting of network infrastructure and enterprise network solutions. This position is located on the Rolla, MO campus.

Responsibilities

• Administer and maintain LAN, WAN, and Data Center operations and equipment to ensure maximum availability of the high-quality network resources currently provided to the campus community
• Administer and maintain all wireless network equipment to ensure premium coverage and high availability to the campus community
• Assist in the monitoring and maintenance of network infrastructure operations collaborating with the Network technicians in replacement and upgrading of network equipment. Review alerts and apply updates to network equipment when necessary
• Install, configure, replace, and maintain network equipment, including routers, switches, wireless access points, and related network infrastructure
• Perform network cabling and patching activities, including installation, replacement, labeling, testing, and troubleshooting of network connections
• Provide support for network closets, data centers, and other network infrastructure locations, including equipment installation, organization, maintenance, and troubleshooting
• Perform network port activation, configuration, modification, and troubleshooting in accordance with established standards and procedures
• Maintain accurate equipment inventory, network documentation, diagrams, configurations, and other records related to network infrastructure
• Implement and assist in the design and execution of activities for complex, network projects by facilitating input from other campus departments, faculty, staff, students, contractors, and vendors
• Design, engineer, and manage complex system related communication and routing protocols
• Serve as an member of the Network Services team and assist co-workers, faculty, students, staff and VIP's with technical direction
• Work with the campus community to troubleshoot network connectivity issues via the IT Help ticketing system
• Other duties as assigned

Physical Requirements

• Ability to regularly stand, walk, bend, stoop, kneel, reach, and work in various positions while installing, maintaining, and troubleshooting network equipment and cabling.
• Ability to work in network closets, data centers, equipment rooms, and other areas that may require working in confined or limited-access spaces.
• Ability to regularly lift, carry, move, and install network equipment, tools, cabling, and related materials weighing up to 50 pounds.
• Ability to occasionally lift and move equipment and materials weighing up to 80 pounds, with assistance or appropriate equipment as needed.
• Ability to use ladders or lifts as necessary to install, maintain, and troubleshoot wireless access points and other network infrastructure.
• Ability to perform repetitive hand and arm movements associated with cabling, patching, equipment installation, and use of hand tools.
• Ability to work safely around electrical equipment, elevated equipment, cabling, and other conditions commonly found in network closets, data centers, and telecommunications spaces.

Monday through Friday, 8:00AM to 5:00PM. Availability may also include nights, weekends, and holidays.

• Bachelor's degree in Computer Science, Information Systems, or Network Administration. A combination of education and experience may be considered as a substitution: High School Diploma or equivalent and four (4) years of directly related experience. OR Associates or Technical degree and two (2) years of directly related experience
• Must possess a valid driver's license
• Experience with enterprise routers, switches, and wireless
• Working knowledge of access control lists, VLANs, VRFs, Core routing, DNS, VPN, and DHCP
• Intermediate skills in network monitoring services
• Ability to multitask and work cooperatively with others
• Provide superior customer service
• Excellent written communication, analytical, interpersonal and organizational skills
• The position is located at the Rolla, MO campus. This is not a remote position
• Expected to respond on campus during emergency calls when requested

• VoIP telephony experience
• Current CCNA, CCNP, CCDA, CWNA, or other industry-recognized professional-level certifications related to the applicable field.
• Solid background in network administration.
• Coding in Perl or Python is a plus
• TCP/IP Protocols
• Routing Protocols (OSPF, BGP, EIGRP)

The anticipated hiring range for this position has been established as $55,000 - $69,576 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: 9E
University Title: NETWORK ENGINEER - ENTRY
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.