Customer Service Represenative

TITLE: Customer Service Representative

POSITION OBJECTIVE: Responsible for interacting with customers, warehouse, brokers and sales staff regarding orders and deliveries.

QUALIFICATIONS:

• A High School Diploma.
• Legal eligibility to work in the US.
• Ability to speak, read, and write in English.
• Knowledge of principles and processes for providing customer service.
• Microsoft Office
• Entry level customer service experience.
• Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary such as overtime and weekends.
• Capable of effectively managing job-related stress and fostering productive workplace interactions.

JOB RESPONSIBILITIES:

• Work with Customer Service Pool.
• Enter Customer purchase orders.
• Keep records of customer interactions, inquiries and complaints.
• Liaison for customer orders between all departments.
• Perform other duties as assigned.

BENEFITS:

• Clean work environment
• PTO after 90 days
• Medical insurance
• Dental insurance
• Vision insurance
• Company paid short term and LTD
• Company paid life insurance
• Voluntary life insurance
• 401k with match

Inteplast Group is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at applicantaccommodation@inteplast.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information, about our commitment to equal employment opportunity, view the EEO - Know Your Rights and Pay Transparency Statement.