Senior Specialist, Stakeholder Engagement

National Grid is hiring a Senior Specialist, Stakeholder Management for our engaged and collaborative NE Capital Construction team in Waltham, MA. This is a hybrid role.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry.

To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business.

Our team of talented public engagement professionals are responsible for meeting the outreach and education needs of National Grid's gas and electric complex capital infrastructure improvement projects.

As part of multiple project teams, you'll be responsible for leading public engagement campaigns for a multimillion-dollar portfolio of complex construction projects. You'll represent National Grid as the subject matter expert for stakeholder relations for these projects. You will create and manage outreach and marketing collateral and develop project messaging so that technical information is easily understood by the layperson. You'll plan and execute project-related events, including open houses, site tours and public meetings.

• Represent the Company as the subject matter expert for stakeholder and community relations for complex construction projects
• Create and manage the outreach and marketing collateral needed for the educational needs of a variety of audiences supporting portfolio of complex capital projects
• Develop and deliver strategic project messaging, anticipating needs of communities, and boil technical information down to messaging that is easily understood by the public
• Plan and execute project-related events, including open houses and public statement hearings, to support the delivery, feedback and engagement needs of complex projects
• Work with internal and external stakeholders throughout planning, permitting, construction, and post-construction phases of projects to proactively solve issues around project impacts, including noise, traffic, visual, recreation, etc.
• Build and maintain long-term professional relationships with internal stakeholders (i.e., VPs, Directions, Managers, Engineering, Legal, Environmental, Project Management, and Customer and Community) within a defined geographic footprint in support of complex capital projects to ensure community and municipal relationship management is embedded into National Grid's standard practice

• Bachelor's degree in Business, Communications, Political Science, Environmental Science, or other related field required.
• 4+ years of related work experience required.
• Experience with customer, community, and municipal relations.
• Strong writing skills, including official documents and marketing materials.
• Strong verbal communication skills, including public speaking, with experience in communicating in potentially contentious forums.
• Proficient in relevant software, including Microsoft Office products (Excel, Word, PowerPoint), Canva, and Adobe Creative Suite (Illustrator, InDesign, Photoshop).
• Strong project management and time management skills, managing multiple projects and competing deadlines at once.
• Excels in an inclusive, flexible work environment, interacting with a diverse range of stakeholders across the New England portfolio (Massachusetts, New Hampshire, Vermont).
• Valid driver's license required.
• Frequent personal vehicle travel required, including off-hours, to projects across the New England region.

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