Data Entry Clerk

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Winston-Salem State University ( WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education ( ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.

Situated in Winston-Salem, North Carolina-known as the City of Arts and Innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:

The Office of Admissions at Winston-Salem State University (WSSU) is seeking a Data Entry Clerk to join their team! Are you passionate about providing top-notch customer service and excel in managing documents and data? Do you thrive in a fast-paced, dynamic environment? If so, we invite you to join our team at WSSU as a Data Entry Clerk for the Office of Admissions!

Key Responsibilities of the Data Entry Clerk:

The primary function of the Office of Admissions is to achieve and maintain the optimum recruitment rates for the University. In conjunction with this function, the Office of Admissions develops programs that will market the University and provide access to qualified candidates. Also, it is the goal of the department to enroll students with a profile that equips them to meet the challenges of the University.

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High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.

If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.

Failure to complete the application completely may result in you not being considered for the vacant position.

Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

This position is expected to process application documents, telephone inquiries, email requests, and other recruitment/application documents into the prospective student database. Coordinate and process admissions documents. Process web applications to completion for review. Process new student credentials for admissions. Adhere to all FERPA rules and regulations. Adhere to WSSU Data Standards Check for minimum course requirements. Demonstrated ability to effectively plan, meet deadlines, and accomplish goals. Demonstrate and promote the University's cultural values. The incumbent will need to be able to be concise and to the point. The incumbent will need to always have a positive attitude and the ability to use positive language.

This position requires consistent problem-solving to ensure the accuracy, completeness, and timeliness of application processing. The role involves identifying and resolving discrepancies in applicant records, such as missing documents, duplicate records, or incorrect data entries. The incumbent must review information carefully, determine appropriate corrective actions, and follow established procedures to resolve issues efficiently.

This position will understand the general operation and function of the Office of Admissions, including knowledge of processes and procedures. Applies knowledge necessary to provide answers and guidance to internal and external staff. Have knowledge of current admissions policies, especially those relating to required documents necessary for admissions. Assist the Office of Admissions with data entry projects.

This position deals with sensitive student information. The incumbent must be able to practice and adhere to data integrity standards and state and federal privacy policies.

This position requires direct interaction with external and internal customers and serves as an important point of contact within the Office of Admissions. The role is responsible for providing exceptional customer service by assisting students, families, and staff with questions, concerns, and application-related needs.

Responsibilities include identifying issues, offering clear solutions, and helping to facilitate a smooth and positive enrollment experience. The position requires maintaining a professional, courteous, and welcoming demeanor at all times while handling a high volume of inquiries in person, by phone, and through electronic communication.