Supply Chain Manager, Express & Parcel Logistics & Customs Brokerage Procurement

• Category Ownership (NA Express, Parcel & Customs Brokerage): Develop and execute the North America category strategy; own should-cost models, zone/weight and DIM-weight economics, surcharge architecture, supplier segmentation, and consolidation opportunities across US, Canada and Mexico; present strategy, savings, and risk updates to stakeholders; track NA/cross-border capacity, GRI and peak surcharge cycles, fuel indices, DIM-factor changes, de minimis and customs policy shifts, and brokerage fee structures to inform bid timing and contract terms
• Service Network Support: Partner with Logistics Operations on express and parcel flows for factories (Fremont, Austin, Reno, Buffalo) and the service network (GDCs, RDCs, service centers, mobile service); help set pickup-window, cut off, and scan expectations; maintain the carrier/broker qualification standard and onboarding playbook for the region
• Sourcing & Bid Management: Run RFIs/RFPs/RFQs for US domestic parcel, intra-Canada, intra-Mexico, cross-border (US-MX,US-CA), international express, and licensed customs brokerage; build rate matrices covering base rates, incentives, dimensional weight, accessorial (residential, DAS/extended DAS, remote, adult signature, peak/demand, address correction), fuel, and minimums; recommended awards on total landed cost, transit performance, and clearance reliability
• Cross-Border Execution & Customs Brokerage: Manage US-Mexico and US-Canada parcel/express commercial programs with Trade & Customs; source and manage licensed customs brokers and related services (entry filing, ISF, AES, bond, drawback support, post-entry amendments); embed IMMEX, CTPAT/CTPAT, FAST, CARM, ACE/ABI, de minimis (section 321), IOR/EOR, and country-of-origin documentation into awards and SOWs
• Contracting&CommercialTerms:NegotiateandexecuteNDAs,SOWs,MasterTransportation/ParcelServiceAgreements,brokerageserviceagreements,andrateschedules;ownincentivestructures,volumecommitments,peak seasonterms,liability/claims,andSLAcredits;partnerwithLegaloncommercialtermsandescalatecomplexissues
• Cost Optimization, Risk Mitigation & Supplier Performance: Deliver measurable annual savings via bid rotations, incentive renegotiation, surcharge control, right mode conversions (express deferred parcel LTL/freight when justified), packaging/DIM reduction, and reduced expedites/address-correction leakage; strengthen resiliency through dual-sourcing, peak capacity commitments, and contingency routing; own KPIs (on-time pickup/delivery, scan integrity, first scan time, claims ration, billing accuracy, tender acceptance, clearance cycle time, entry accuracy, duty/tax variance); lead QBRs; drive escalations, dispute, overcharge recovery and corrective plans
• Cross Functional Partnership & Team Contribution: Work with Plant Logistics, Material Planning, Service Parts, Manufacturing Engineering, Finance, Trade & Customs, and Logistics Operations; represent the category in S&OP, peak-season readiness, and new-plant/new-market launches; coach analysts and partners on category strategy, parcel pricing, brokerage commercials, and negotiation; serve as day-to-day category SME and first escalation point

• Bachelor's Degree in Supply Chain, Industrial Engineering, International Business, or equivalent experience
• 7-10 years in transportation/logistics procurements and carrier/broker management within North America, including hands-on ownership of express/parcel sourcing and/or customs brokerage at an OEM, automotive, high-tech, manufacturing, high-volume shipper; demonstrated ability to own a category from RFP through contract and supplier performance
• Ability to influence cross-functional partners without direct authority, manage competing priorities, and present clear recommendations to Director-level stakeholders; experience mentoring analysts or junior buyers is a plus
• Strong working knowledge of NA parcel and express pricing mechanics (zone/weight, DIM weight, incentives, minimums, accessorial, fuel, peak/demand surcharges, residential and delivery area adjustments); working knowledge of international express products (time-definite, deferred, next-flight-out) and their interface with customs clearance; existing relationships across the NA parcel/express carrier base (integrators, regionals, and/or cross-border specialists) and licensed customs brokers preferred
• Practical understanding of customs brokerage commercials and operations (entry types, broker fees, disbursements, bonds, ISF/AES, classification support, duty/tax recovery, compliance SLAs); familiarity with US CBP, CBSA/CARM, and Mexico SAT/AGA processes; advanced Excel and comfort with TMS/parcel-audit data, rating files, and analytics tools (SQL, Power BI or equivalent a plus); experience with spend cubes or invoice-audit platforms preferred
• Strong negotiation, analytical, and communication skills; able to operate independently, set priorities, and deliver results in a fast-moving environment (including peak season); solid command of purchasing processes (SOPs, RFIs/RFPs/RFQs, Pos, MSAs, supplier scorecards, and contract governance)
• Fluent in English; willingness to travel ~20-30% across US, Canada, and Mexico; passion for Tesla's mission

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.