Custodial Services Supervisor (Facilities Management)

Specific Duties & Responsibilities

• Maintain close contact with the Manager of Custodial Operations to discuss the custodial needs for his or her assigned facilities.
• Conduct frequent physical inspections of the facilities to ensure that all services are provided as directed.
• Participate in the quality assurance program, as implemented by the Manager of Custodial Operations.
• Oversee and ensure the proper use and care of equipment and supplies.
• Assist in the development of guidelines for standards in custodial and other programmed activities.
• Assist in coordination and performance of departmental responsibilities relating to special events and daily function setups.
• Supervise the bargaining unit custodial staff in his or her assigned buildings.
• Assist with personnel management, including interviewing prospective staff, disciplining employees, and upholding contractual and university personnel guidelines.
• Compute and document weekly employee work hours and monitor and track employee attendance.
• Provide training to employees one-on-one and in group settings.
• Foster a working environment of inclusiveness and respect and promote good employee.

• High school diploma or graduation equivalent.
• Five years of experience in facilities operations or custodial services.
• Valid driver's license with good driving record.
• Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.

• A minimum of five years of custodial experience.
• Prior supervisory experience preferred.
• Associates or Bachelor's Degree, a plus.
• Knowledge of cleaning chemicals, equipment and processes.

Special Knowledge, Skills, and Abilities

Communication

• The supervisor must have strong oral and written communication skills, and the ability to communicate at levels throughout the organization is essential. The supervisor must be fair but firm, and maintain a positive, professional relationship with all subordinates.

Decision Making:

• The custodial supervisor acts in accordance with the Manager of Custodial Operations but must have problem solving skills and ability to make decisions independently. Decisions pertaining to the authorization of overtime, response to emergency situations, application of the progressive discipline system and responding to customer needs are several of the types of decisions the supervisor must routinely make.

Physical Considerations

• Sitting in a normal seated position for extended periods of time
• Reaching by extending hand(s) or arm(s) in any direction
• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
• Communication skills using the spoken word
• Ability to see within normal parameters
• Ability to hear within normal range
• Ability to move about, stand and walk for extended periods of time
• Occasionally lifting, carrying objects weighing 40 lbs. or less

Classified Title: Custodial Services Supervisor
Role/Level/Range: ATO 40/E/03/OE
Starting Salary Range: $18.20 - $33.90 HRLY (Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday-Friday: 3:00pm-11:30pm
FLSA Status:Exempt
Location: School of Public Health
Department name: Custodial Services
Personnel area: School of Public Health