Clinical Support Technician

30 - 40 hours/week, Day Shift, Monday to Friday, Early clinic closure on Fridays, No weekends or holidays

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

The NC TraCS Institute seeks a Clinical Support Technician ( CST) to support clinical research activities within the Clinical and Translational Research Center ( CTRC), the largest clinical research support unit serving the University of North Carolina at Chapel Hill. The CTRC provides outpatient research services for a diverse portfolio of clinical trials involving adult and pediatric participants, healthy volunteers, and investigators from the School of Medicine as well as other schools and disciplines across the University.

The primary purpose of this position is to provide clinical, administrative, and operational support for research participants and study teams in an ambulatory research setting. The CST delivers patient care services to research participants while ensuring adherence to research protocols, regulatory requirements, and CTRC standards for safety, quality, and participant-centered care.

Responsibilities include performing clinical procedures such as obtaining and documenting vital signs, height and weight measurements, point-of-care testing, electrocardiograms (ECGs), specimen collection, processing and handling, and assisting with participant care activities as directed by licensed providers and nursing staff. The CST also supports front office operations, including participant scheduling, reception, visitor assistance, telephone management, and administrative coordination.

In addition, the CST maintains unit readiness through inventory management, supply ordering and restocking, equipment monitoring, workspace preparation and maintenance, and support for onboarding and orientation activities. The position plays a vital role in ensuring efficient study operations, high-quality research data collection, and an exceptional experience for research participants.

Demonstrated possession of the competencies necessary to perform the work. Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing or certification through the American Association of Medical Assistants ( AAMA.)

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.