Patient Navigator Non Clinical

Job Title: Patient Navigator Non Clinical

Location: Union (UNC)

Department Name: Patient Access Services

Req #: 0000260363

Status: Hourly

Shift: Day

Pay Range: $28.15 - $35.19 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

As a Patient Navigator, you'll help families navigate the process of obtaining an Initial Developmental Evaluation and connect them with appropriate therapies and services along the way. From completing patient intakes and coordinating screenings to following up with families and tracking outcomes, you'll help make the path to care clearer and more manageable.

As a Patient Navigator, a typical day might include the following:

• Provide intake for patients seeking Initial Developmental Evaluations, including reviewing current services and diagnoses.
• Help families understand and identify therapies or services that may be accessed while they await evaluation.
• Assist with patient intakes, mailings, and scheduling for additional services as needed.
• Register children for developmental screening activities.
• Conduct follow-up phone calls with families after developmental screenings.
• Enter and track screening-related data and monitor outcomes.
• Work collaboratively with a variety of organizations and personnel to support children and families.
• Perform other activities and responsibilities as directed by the Supervisor.

This role might be for you if:

• You enjoy helping families navigate developmental services and understand their options.
• You have a strong interest in early childhood development and supporting children with disabilities.
• You communicate with compassion, tact, and clarity when working with families and professionals.
• You're highly organized and able to manage multiple tasks, schedules, and follow-up activities.
• You are comfortable gathering information, maintaining accurate records, and tracking outcomes.
• You work well with a variety of organizations and personnel and value collaborative relationships.
• You are comfortable learning new technology and electronic medical record systems.
• Schedule: Day shift, Monday through Friday 9:00am-5:00pm, Full-Time, 40 hours per week

To be considered for this role, you must have a minimum of one year of experience in early childhood systems of care or other disability-related activities. Candidates should have knowledge of early childhood developmental diagnoses, including speech delay, autism, and global developmental delay. While a bachelor's degree is preferred, strong communication, organizational, and time-management skills are needed, along with the ability to work effectively with a variety of organizations and personnel with compassion, tact, and clarity. Familiarity with Microsoft Excel and the ability to learn and use Electronic Medical Record systems are also important. Spanish-English bilingual skills are strongly preferred.