Pharmacy Technician

Aquent is proud to partner with a leading organization dedicated to enhancing community health and well-being through accessible and efficient pharmaceutical services. This organization plays a crucial role in ensuring individuals receive the medications they need, contributing significantly to public health and making a tangible difference in countless lives.

Are you ready to be at the heart of patient care, ensuring individuals receive the vital medications they need with precision and compassion? We are seeking a dedicated professional to join a dynamic team, where your expertise will be instrumental in the accurate preparation and distribution of essential pharmaceuticals. In this impactful role, you will leverage cutting-edge fulfillment systems to ensure unparalleled accuracy and efficiency, directly contributing to patient health and satisfaction. Your commitment will be key to streamlining prescription processes and providing critical support to operations, ultimately contributing to the seamless delivery of healthcare services and the well-being of the community.

Key Responsibilities

• Process prescription exceptions, which may include resolving claim rejects and conducting member and physician outreach to ensure continuity of care.
• Accurately enter member demographics and prescription information into the data processing system, maintaining the highest standards of data integrity.
• Research and resolve rejected insurance billing issues and/or escalated member concerns, acting as a vital link between patients and their medication access.
• Escalate questions regarding prescriptions to a Pharmacist for interpretation or guidance on processing, ensuring patient safety and adherence to protocols.
• Assist with inbound and/or outbound patient or physician communications, providing clear and compassionate support.
• Perform other assigned duties to support comprehensive pharmacy operations, contributing to the overall efficiency and success of the team.

Qualifications

• High School diploma or equivalent.
• 2-4 years of experience in a similar pharmaceutical support role.
• Current Registration and Certification as required by the state of operation.
• Proficiency in basic computer skills for data entry and system navigation.
• Strong attention to detail and accuracy, critical for medication handling and data processing.
• Excellent communication and interpersonal skills, essential for effective patient and physician interactions.
• Demonstrated ability to problem-solve and effectively resolve billing and prescription issues.

About Skill:

Skill connects the best professional, IT, engineering, financial and administrative talent with the world's biggest brands. Our eligible talent get access to benefits such as health benefit contributions, retirement plans with match and flexible spending accounts.

Skill is an equal-opportunity employer. We evaluate qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.