GM - Retail and Convenience

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington, D.C., Puerto Rico, and more than 100 countries.

With four vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah, the Liberty Campus in Hinesville, and the East Georgia Campus in Swainsboro - Georgia Southern offers a dynamic environment that encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned specialized accreditation from numerous professional and academic associations that set standards in their respective fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive, student-centered environment that empowers the next generation of leaders to succeed.

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally recognized for the caliber of its academic programs and student experience. Georgia Southern University has also been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.

Statesboro Campus - Statesboro, GA

Eagle Dining Services - The Gus Mart

The General Manager (Retail and Convenience) at Eagle Dining oversees and manages the daily operations of a dining unit, providing leadership across key functions. This role is responsible for ensuring an exceptional level of customer service and product quality, demonstrating leadership and good judgment, and administering sound personnel and financial management practices to ensure profitability. Additionally, the General Manager ensures efficient work systems, procedures, and policies while training, guiding, and supervising employees. They develop and implement strategies to enhance work quality and overall performance while fostering a positive and productive working environment.

• Oversee Daily Operations & Leadership - Manage the dining unit's day-to-day functions, ensuring high-quality service, food production, and adherence to university policies and regulations
• Financial & Inventory Management - Oversee budgets, safeguard payments and inventory, and ensure financial profitability through strategic planning and cost control
• Customer Service & Front-of-House Presence - Engage with guests and staff during peak hours, ensuring exceptional customer experiences and operational efficiency
• Compliance & Safety Oversight - Ensure adherence to all health, safety, and regulatory standards, including OSHA and Health Department guidelines

Educational Requirements

• Associate's Degree

Other Required Qualifications

• Ability to obtain Manager Serve Safe Certification within 30 days of employment

Required Experience

• Two (2) years of management experience, preferably in retail, restaurant or campus dining environments

Additional Preferred Qualifications

• Manager Serve Safe Certification preferred, or ability to obtain within 30 days of employment.
• Understanding of food production and/or menu management at a large dining, resort, hotel, and/or cruise industry scale

Preferred Educational Qualifications

• Bachelor's Degree

Preferred Experience

• Experience in a university or large-scale institutional dining environment, managing both front- and back-of-house operations
• Experience managing budgets, inventory, purchasing, and financial planning to ensure operational profitability
• Strong background in front-of-house operations, guest relations, and maintaining high customer service standards

$50,173 - $63,955

This is an exempt position paid on a monthly basis.

• Resume
• Cover Letter
• Two (2) Professional References

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

September 18, 2026

Application review may begin as early as August 14, 2026.

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Proof of valid Driver's License upon hire and throughout employment.

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• Work generally performed in an office environment.
• Workweek may occasionally extend beyond 40 hours.
• Travel may be required.

• Position of Trust + Education