Senior Program Delivery Coordinator, Meetings and Events

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As the Senior Program Delivery Coordinator primarily dedicated to executive and specialty events, you will serve as a strategic partner to Amazon's high-profile executives, orchestrating high-stakes corporate events, executive engagements, and leadership experiences across Amazon's global corporate offices. This role demands exceptional discretion, strategic thinking, and flawless execution in a fast-paced, high-visibility environment. At JLL, we are collectively shaping a brighter way - for our clients, ourselves, and our fellow employees. Working in close partnership with Executive Assistants, Corporate & Protective Security, and Facilities leadership, you will ensure that every executive high-profile and high-visibility event reflects Amazon's Leadership Principles and delivers world-class experiences for senior leaders, Board members, and distinguished guests. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. You will partner with S-Team executives and their Chiefs of Staff to conceptualize, plan, and execute high-impact leadership events including Board meetings, All-Hands gatherings, investor relations events, and executive offsites while serving as the primary liaison for confidential and time-sensitive executive events requiring discretion and strategic coordination. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career. This position requires you to anticipate executive needs, proactively develop solutions for complex logistical challenges, and design seamless end-to-end experiences for C-Suite events, from initial concept through post-event analysis. We support each other's wellbeing and champion inclusivity and belonging across teams. You will maintain strict confidentiality regarding executive schedules, strategic initiatives, and sensitive business information while demonstrating exceptional judgment in navigating ambiguous, high-pressure situations with professionalism and poise.

What your day-to-day will look like:

• Partner with S-Team executives and their Chiefs of Staff to conceptualize, plan, and execute high-impact leadership events including Board meetings, All-Hands gatherings, investor relations events, and executive offsites
• Serve as primary liaison for confidential and time-sensitive executive events requiring discretion and strategic coordination while anticipating executive needs and proactively developing solutions for complex logistical challenges
• Lead cross-functional planning sessions with senior stakeholders across Security, Legal, Communications, IT, and Facilities to ensure seamless coordination and alignment
• Design and orchestrate seamless end-to-end experiences for C-Suite events, from initial concept through post-event analysis, ensuring every detail reflects excellence and professionalism
• Coordinate white-glove services for Board of Directors meetings, including confidential materials handling, secure venue preparation, and VIP hospitality with meticulous attention to detail
• Oversee end-to-end planning and execution of complex, high-visibility executive events including S-Team offsites and strategic planning sessions, annual shareholder meetings and investor relations events, and All-Hands meetings and town halls with 500+ attendees
• Cultivate and manage relationships with premium vendors, including executive transportation, high-end catering, audiovisual production, and security services while negotiating contracts and managing budgets for executive events
• Draft and distribute executive-level communications regarding high-profile events, ensuring appropriate tone and confidentiality while managing sensitive information flow between executives, their teams, and supporting vendors
• Develop and maintain executive event dashboards and KPIs to measure success and identify improvement opportunities while conducting post-event debriefs with S-Team stakeholders to synthesize feedback into actionable insights
• Maintain strict confidentiality regarding executive schedules, strategic initiatives, and sensitive business information while ensuring all executive events comply with corporate governance requirements, legal guidelines, and security protocols.

Required Qualifications:

• 3+ years of progressive experience in executive-level event management, corporate hospitality, or executive operations with demonstrated ability to deliver flawless, high-stakes events
• 2+ years supporting C-Suite or equivalent senior leadership in a Fortune 500 or high-growth technology environment with deep understanding of executive protocols and expectations
• Proven track record managing high-stakes, confidential events with significant budgets while maintaining cost-effectiveness without compromising quality
• Demonstrated experience coordinating high-profile, high-visibility executive events such as Board meetings, investor relations events, or large-scale All-Hands gatherings
• Experience managing cross-functional teams and influencing senior stakeholders without direct authority in matrixed organizational environments
• Exceptional judgment and ability to navigate ambiguous, high-pressure situations with strategic thinking and ability to see around corners and anticipate executive needs
• Outstanding written and verbal communication skills with ability to interact confidently with C-Suite executives, Board members, and distinguished guests using appropriate tone and confidentiality
• Meticulous attention to detail with zero tolerance for errors in executive-facing deliverables and demonstrated ability to deliver perfection under pressure
• Advanced project management capabilities with ability to manage multiple complex events simultaneously while balancing competing priorities and making sound decisions with incomplete information
• Proven ability to work autonomously with minimal supervision while knowing when to escalate issues appropriately and demonstrating strong problem-solving skills and crisis management experience
• Expert-level proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with ability to create polished executive-level presentations and communications
• Experience with project management tools (Asana or similar) with ability to track complex workstreams, dependencies, and deliverables across multiple concurrent events
• Bachelor's degree required demonstrating strong academic foundation and professional commitment.

Preferred Qualifications:

• MBA or advanced degree preferred demonstrating strategic thinking capabilities and business acumen
• Certified Meeting Professional (CMP) or similar event management certification demonstrating commitment to professional excellence and industry best practices
• Experience with budget management and financial reporting tools with ability to analyze event ROI and cost efficiency metrics
• Knowledge of Microsoft Visio, CAD, or space planning software with ability to visualize event layouts and coordinate complex venue requirements
• Strong business acumen and understanding of corporate governance and executive protocols including Board meeting requirements and fiduciary responsibilities
• Experience coordinating with executive protection teams and corporate security on confidential event requirements and threat assessments
• Background in crisis communication and contingency planning for executive events with ability to manage real-time issues calmly and effectively
• Experience managing non-disclosure agreements and confidentiality protocols for external vendors and partners in sensitive business environments
• Demonstrated success leading process improvement initiatives to enhance efficiency and elevate the executive event experience
• Experience creating and maintaining executive event playbooks, standard operating procedures, and best practices documentation.

Additional Requirements:

• Ability to work flexible hours, primarily including early mornings, evenings, and occasional weekends to support executive event schedules
• Ability to obtain and maintain necessary security clearances for access to confidential business information and secure facilities
• Physical ability to conduct site walks, oversee event setup, and remain on-site for extended periods during event execution.

Location: Onsite

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we are collectively shaping a brighter way - for our clients, ourselves, and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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