Server- Phineas

Loews Coral Gables Hotel offers careers at a AAA Four-Diamond property in the heart of The Plaza Coral Gables. Team members support 242 guestrooms, four dining outlets, a spa, fitness center, rooftop pool, and 30,000 square feet of indoor/outdoor event space near Miracle Mile.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

The Pool Bartender plays a key role in the poolside experience by preparing high-quality beverages and providing excellent service in a vibrant and welcoming setting. Responsibilities include crafting refreshing drinks, maintaining a clean and safe work area, and ensuring smooth bar operations. Strong guest engagement and collaboration with the team are essential to delivering a seamless and enjoyable environment for all.

Who You Are:

• A friendly, approachable demeanor with the ability to engage with guests and provide a positive experience.

• Ensures that drinks are prepared according to specifications and served promptly.

• Ability to handle multiple drink orders efficiently, especially during peak hours.

• Strong focus on providing outstanding service to guests and enhancing their experience.

• Ability to collaborate with other team members to provide seamless service.

• Veterans and military spouses are encouraged to apply.

What You Will Do:

• Mix and serve alcoholic and non-alcoholic beverages, including cocktails, wine, beer, and specialty drinks according to recipes and guest preferences.

• Create and recommend unique cocktails tailored to guest tastes.

• Ensure all drinks meet the highest quality and presentation standards.

• Greet and engage guests with a friendly, welcoming attitude, providing personalized service.

• Take drink orders from guests and servers, answering inquiries about menu options.

• Handle guest complaints or special requests professionally to ensure satisfaction.

• Set up the bar at the beginning of each shift, ensuring that all equipment, garnishes, and supplies are ready for service.

• Maintain a clean and organized bar area, including cleaning glassware, surfaces, and waste disposal.

• Monitor and report inventory levels for beverages, garnishes, and supplies to avoid shortages.

• Follow all safety, sanitation, and alcohol service regulations, including verifying guest identification.

• Monitor guest alcohol consumption and enforce responsible service practices.

• Adhere to all state and local laws regarding the sale and service of alcoholic beverages.

• Collaborate with servers, barbacks, and kitchen staff to ensure smooth and timely service.

• Assist with restocking supplies and supporting barback duties during busy periods.

• Foster a positive team environment while delivering exceptional service.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include:

• Previous experience in a food and beverage setting is required, with bartending experience highly preferred.

• Comprehensive understanding of alcoholic beverages, cocktail recipes, preparation techniques, appropriate glassware, and bar equipment, including knowledge of legal regulations for alcohol service (TIPS certification or ability to obtain is required).

• Strong guest service skills with a focus on creating memorable experiences.

• Basic proficiency with computer systems for order processing and inventory tracking.

• Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift.

• Capability to perform duties in an outdoor environment, adapting to various weather conditions.

• Ability to work flexible schedule to include weekends and holidays.

• High School Diploma or equivalent preferred.