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Mokara | Valet Attendant

Omni Hotels & Resorts
11-11
United States, Texas, San Antonio
212 West Crockett Street (Show on map)
Aug 05, 2026
Mokara Hotel & Spa
The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only Forbes four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one where exceptional is included.
The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.
Overview:
To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations.
Responsibilities:
* Valet and retrieve vehicles for guests
* Assist, retrieve and load luggage for guests
* Utilize bell carts effectively and with caution
* Use friendly and appropriate expressions when engaging guests
* Be fully acquainted with the different points of interest
* Ensure that the public areas, bell closet are maintained, clean and tidy
* Follow-up with guest complaints to ensure that any problems are resolved
* Direct guests to the Front Desk or meeting rooms
* Call taxis and/or shuttle for guests as needed
* Notify the Front Desk and Guest Services of VIP arrivals whenever possible
* Engage in conversation with as many guests as possible
* Attend all designated staff meetings and training sessions
* Complete all tasks assigned by manager
* Aid guests in locating other areas of the hotel (walk them to destination if possible)
* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications:
* Must be 21 years of age
* Must have no more than 1 motor vehicle violation in the last recent 2 years
* Must have a valid TX Driver License
* Must be able to lift 50 lbs, push/pull 150 lbs
* Excellent customer service skills
* Must have strong communication, presentation, training and organizational skills
* Maintain a professional business appearance, attitude and performance
* Must be able to work a flexible schedule including weekends and holidays
* Candidates must be able to speak fluent English
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
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