New 
Infrastructure Engineering - Supply Chain Analyst III
 Spectraforce Technologies | |
 United States, California, Fremont | |
 Jul 16, 2026 | |
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Onsite, hybrid Fremont
110 130 hourly Summary: The Order Management Specialist serves as the central control tower for enterprise supply chain order fulfillment. This role is responsible for continuously monitoring order queues, ensuring SLA compliance, and proactively resolving order holds to maintain uninterrupted fulfillment operations. The ideal candidate thrives in a fastpaced environment, is highly detailoriented, and can quickly triage and resolve issues across multiple systems and stakeholders. Key Responsibilities: Order Queue Monitoring SLA Management Continuously monitor order queues to identify orders at risk of SLA breach Track and report on SLA performance metrics, flagging trends and systemic issues Prioritize and triage orders based on urgency, SLA timelines, and business impact Proactively escalate atrisk orders before breach occurs Order Hold Resolution Monitor order holds across all channels and identify root causes e.g., credit, inventory, configuration, approval Drive timely resolution of holds by coordinating with crossfunctional teams procurement, finance, logistics, vendors Document recurring hold patterns and recommend process improvements to reduce future occurrences Control Tower Operations Serve as the single point of visibility for endtoend order status across the enterprise Provide dailyweekly reporting on order health, hold aging, and SLA compliance Maintain and update dashboards and trackers for realtime order visibility Participate in daily standups or war rooms to communicate order status and risks Manage fulfillment stage capacity constraints and manage reallocation of capacity to minimize impact Process Improvement Collaboration Identify bottlenecks in the ordertofulfillment process and propose solutions Partner with systems, operations, and logistics teams to streamline workflows Support the development and maintenance of standard operating procedures SOPs Contribute to root cause analysis for systemic fulfillment failures Required Experience 5 years in an order management, supply chain operations, or fulfillment coordination role. Ideally in enterprisescale operations high volume, multiple SKUsregions Required Skills Top 5 Order Management Fulfillment Operations Demonstrated experience managing endtoend order lifecycles, including exception handling, hold management, and order expediting. SLA Monitoring Proactive Escalation Proven ability to monitor queues against defined service levels, identify risk patterns, and escalate effectively before breaches occur. ProblemSolving Root Cause Analysis Strong analytical skills to diagnose order holds, trace issues to their source, and implement timely corrective actions. Order Management Systems Proficiency with Oracle GOP used for order tracking, reporting, and workflow management. Communication CrossFunctional Coordination Excellent written and verbal communication skills ability to work across teams procurement, logistics, finance, vendors and keep stakeholders aligned on priorities and status. Familiarity with supply chain KPIs fill rate, ontime delivery, order cycle time Preferred NicetoHave Skills Experience with data visualization tools e.g., Tableau, Unidash Background in IT asset management or technology hardware supply chains Experience with continuous improvement methodologies Lean, Six Sigma Comfortable working in a global, multitimezone environment Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. Release Comments: Please use the below link to begin submitting Candidates. https:prod.beeline.comfacebookca394a966e4b40cd8c8cef4751b6a00e This email has been generated to notify you of account activity that has occurred within the Beeline application. Please review the details above for necessary action on your part, or click on the link provided to login to the application to review the activity. Please do not reply to this email. If you need assistance, please contact application support at 1866Beeline or supportbeeline.com. | |