Manager of Coding

OVERVIEW

This is an excellent opportunity for an experienced medical coding leader looking to advance their career with a highly collaborative Revenue Cycle team. We're seeking a Manager of Coding who is passionate about developing people, improving operational performance, and ensuring coding excellence across the organization.

Shift: Day Shift Hours

Essential Duties and Responsibilities

• Set daily priorities, monitor accounts not coded, train and support coding specialists in assigning diagnoses and procedure codes for billing and statistical purposes.
• Train, instruct, and provide support to coding, charge entry and Accounts Receivable (AR) teams as appropriate regarding coding compliance, regulatory provisions, and/or third-party payer requirements.
• Supervise, hire, train, onboard, evaluate, and develop staff through professional development, performance feedback, and coaching to support employee skills and growth within the organization.
• Develops reports and analyzes data and other tools to identify areas for improvement, recommend solutions and solve complex problems.
• Train, instruct, and provide support to coding, charge entry and Accounts Receivable (AR) teams as appropriate regarding coding compliance and regulatory provisions.
• Ability to set and track benchmarks. Meets goals set by leadership related to the revenue cycle.
• Clearly communicates goals, expectations, and needs of the department and organization.
• Promotes an environment of teamwork and service excellence within the department.
• Works with all levels of management in analyzing new services, departments or reengineering of departments to appropriately develop charge/order entry processes and additions to the chargemaster for operational systems.
• Ensures coordination of coding between HIM and chargemaster.
• Assists in coding-related denial resolution and provides coding-related information needed to resolve root cause issues impacting AR and collection rate goals.
• Works cooperatively with other Revenue Cycle managers to analyze coding practices, maximize collection activities and ensure compliance with applicable industry rules and regulations.
• Plans, develops and deploys coding education across the organization.
• Develops and remains accountable to budgets related to assigned cost centers.
• Insures compliance with regulatory and contract standards related to charging and coding.
• Excellent communication and interpersonal skills to include the ability to resolve conflicts and build a strong team.
• Ability to function independently and deal with multiple, simultaneous projects.
• Aptitude to recognize personal strengths and weaknesses and develop goals for professional growth and achievement.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

Required Education: Bachelor's Degree in a related field (Business Administration, etc.,). In lieu of education, 7-10 years of experience within revenue cycle operations and 5-7 years supervisory experience with proven ability to oversee subordinates.

Certification and Licensure

Certification in billing or coding represented by any of the following: RHIA, RHIT, CPC, CPC-H.

Skills and Abilities
Ability to think independently and have a high degree of analytical and trouble-shooting skills required.
Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to sit; use hands to operate a keyboard repetitively, talk, and hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus, particularly as it relates to computer screens.

Level of Supervision

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; employee adherence to annual education and certification requirements

Supervises

Directly supervises Professional Coding Team. Supervisory responsibilities are conducted in accordance with directives of management, the organization's policies, and applicable laws.

PAY RANGE:

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision

• Life & Disability Insurance

• FSA/HSA Options

• Generous, accruing paid time off

• Paid Parental and caregiver leave

• Career advancement and educational opportunities

• Tuition and certification reimbursement

• Certification Reimbursement

• Well-being Programs

• Employee Discounts

• On-Demand Pay

• Financial Education

• Annual recognition/awards events

• Partner appreciation days

• Family entertainment/attractions discount

• Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50

• One of Working Mother magazine's 100 Best Companies for Working Mothers

• A Top 50 Company and Top 10 Nonprofit for Executive Women