New

Client Success Director, Data

KPMG
life insurance, 401(k)
United States, Texas, Dallas
2323 Ross Avenue (Show on map)
Jul 12, 2026
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking a Director, Client Success to join our Digital Nexus organization. This is a hybrid work opportunity. Responsibilities: Drive a comprehensive client success and business relationship management strategy for data services across our client portfolios; serve as the primary point of contact, trusted advisor, and voice of the internal client for business case demand pipelines Work effectively across multiple client portfolios of data initiatives to oversee the intake, prioritization, and lifecycle of requests, and ensure all business demand and strategic initiatives are tightly aligned with the digital organization's existing platforms, technical capabilities, and overarching technology roadmaps to maximize ROI and architectural consistency Understand the clients' core objectives and translate them into actionable data and analytics strategies, effectively respond to business needs, and provide SME guidance on assessing complex business processes and relationships to determine downstream data and system impacts Foster a culture of client-centricity, accountability, and excellence; define, measure, and report on key performance indicators (KPIs) for client success, including adoption rates, user satisfaction, and overall business value; use data-driven insights to drive continuous improvement Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications: Minimum ten years of recent experience in a senior-level client success, business relationship management (BRM), or data portfolio management role within a large, complex enterprise; experience in a "Big Four" accounting or professional services environment is a significant advantage Bachelor's degree from an accredited college or university in business administration, information technology, data science, or a related field is preferred; or minimum twelve years of recent and relevant equivalent experience is required Proven track record of successfully managing large-scale, data-enabled business transformation programs, with demonstrated success bridging the gap between highly technical data delivery teams and non-technical business stakeholders Outstanding collaborative skills with a proven track record of breaking down silos and driving alignment in a matrixed organization Exceptional executive presence and communication skills with the ability to translate complex technical concepts into clear business terms, and vice versa Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work. Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6799_9_26 KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.