Manager of Corporate Real Estate and Facilities Management

Are you a strategic leader with a passion for real estate, portfolio growth, and operational excellence? Join Starkey and play a pivotal role in shaping the future of our retail footprint. In this high-impact leadership role, you'll drive the strategy, planning, execution, and optimization of our retail real estate portfolio-from site selection and lease negotiations to new store development, relocations, renovations, and facilities management. You'll oversee the entire real estate lifecycle while leading a talented team, managing key vendor partnerships, and ensuring strong governance and compliance across the portfolio.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.

Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible.

We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart.

https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6

JOB SUMMARY DESCRIPTION

This role is responsible for leading the strategy, planning, execution, and optimization of Starkey's retail real estate team and its corresponding initiatives. The Manager, Corporate Real Estate oversees the full real estate lifecycle and ongoing development initiatives in support of the retail business unit. Priorities include but are not limited to: overseeing lease administration, site selection, transactions (renew, divest, relocate, greenfield, etc.), construction and refresh projects, portfolio planning, ongoing work requests, team and talent development, vendor management, and maintaining a high standard of internal compliance and governance. This position provides leadership to the Corporate Real Estate team, develops long-term real estate strategies aligned with business objectives, manages capital and operating budgets, and drives cross-functional execution of initiatives that support growth, operational efficiency, and customer experience.

JOB RESPONSIBILITIES

• Lead and manage real estate employees, including hiring, onboarding, coaching, and performance management.
• Establish and maintain regular meeting cadence (1:1s, team meetings, and cross-functional check-ins) to support alignment, accountability, and proactive planning.
• Responsible for managing lease administration process for a portfolio of 350+ retail office leases, including lease preparation through execution; proactively identify and monitor key lease dates such as renewal, TI allowance, security deposit returned and other contractual lease obligations (i.e., SNDAs, Estoppels)
• Ensure data integrity within lease database, such that leases are interpreted, abstracted and entered into the database accurately and conduct audits to ensure cost effectiveness.
• Serve as a knowledge resource with landlords to resolve issues, reconcile/facilitate payment adjustments and collect tenant improvement allowances.
• Negotiate leases, LOIs (Letter of Intent), extensions, assignments and terminations.
• Draft lease correspondence and notices to address and resolve landlord/tenant payment or maintenance issues.
• Manage new lease setups including acquiring vendor payment information, contacts, insurance certificate and database updates.
• Oversee planning, budgeting, and execution of retail construction, relocation, and refresh projects, ensuring delivery on time and within budget.
• Review and reconcile annual Common Area Maintenance (CAM), property tax and insurance invoices from landlords.
• Review and approve utility and maintenance invoices ensuring proper coding and cost control.
• Prepare and distribute department reports in a timely and accurate manner.
• Conduct market research for new site selection, determining ideal locations according to the retail strategy.
• Collaborate closely with cross functional stakeholders such as legal, finance, regional leadership, and operations in all phases of the real estate lifecycle to ensure alignment and adherence to timeline, strategic initiatives, and budget.
• Communicate project updates, risks, and outcomes clearly and consistently across all levels of the organization, including both positive progress and challenges.
• Support acquisition activities or other special transactions as needed.
• Develop project plans, timelines, resource requirements, and communication strategies for multiple concurrent projects.
• Monitor project risks, dependencies, and financial performance, implementing corrective actions as needed.
• Establish project governance and reporting processes to provide visibility to leadership and key stakeholders.
• Developing annual real estate portfolio plans and capital project roadmaps in partnership with business leaders.
• Provide oversight and guidance to team in best practices on local, regional, and national supply partnerships and service agreements; RFP and project estimate protocol; business licensing and compliance; routine work order response, turnaround, and tracking; and more as needed to support the ongoing operations of the business.
• Perform other duties/responsibilities as assigned

JOB REQUIREMENTS

Minimum Education, Certification and Experience Requirements

Education (i.e., 4-year college degree, license, certification)

• Bachelor's degree preferred; relevant experience will be considered in lieu of formal education

Experience (i.e., years of work experience related to the job)

• 5+ years of commercial real estate, portfolio management, lease negotiation, or corporate real estate experience.
• 3+ years professional office or administration experience
• 3+ years of people leadership experience with responsibility for employee development, performance management, and team effectiveness.
• 3+ years supporting business unit or department.
• Experience managing multiple concurrent projects, budgets, timelines, and cross-functional stakeholders.
• Experience with commercial leases including LOIs, common lease language, tenant improvement allowances, and general best practices.
• Demonstrated experience leading teams, developing talent, managing performance, driving accountability, and fostering employee engagement within a fast-paced environment.
• Experience managing projects, preferably within construction, facilities, or retail environments.
• Experience sourcing, onboarding, and managing multi-regional vendors and suppliers.

Knowledge / Technical Requirements

• Strong understanding of commercial leases and best practices
• Experience with lease management/database platforms and abstracting leases
• Advanced Microsoft proficiency and ability to learn additional software and applications
• Financial awareness including budget tracking, cost evaluation, and expense management

Salary and Other Compensation:

The target base pay range for this position is between $105,000-$120,00 annually. Starting pay within the range may be influenced by several factors, including location, market conditions, relevant skills, education, experience, and overall qualifications of the selected candidate.

In addition to the base salary, this position is eligible for an annual incentive plan, with payouts made monthly based on performance goals set by Sales Leadership. Incentive earnings are tied to goal achievement and performance milestones. There is no guarantee of payout.

Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, 6 paid holidays annually, 2 floater days annually, 1 volunteer service day annually, paid paternity leave, and tuition reimbursement.

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