Business Process Analyst

At Mosaic, we are relentlessly pursuing opportunities that empower people. We are looking for a strategic-minded Business Process Analyst to serve as a vital link between our business goals and operational excellence. If you have a passion for solving complex puzzles, reducing waste, and driving meaningful change through process optimization, we want to hear from you.

As a key leader in driving organizational efficiency, you will act as a strategic partner to our business units. Your work will directly enhance how we support our community by:

• Analyzing & Designing: Leading "as-is" analysis of current processesand designing efficient "to-be" processes to align with our strategic goals.
• Driving Operational Excellence: Utilizing Lean and Six Sigma methodologies to foster a culture of continuous improvement and sustainable change.
• Collaborating Across Teams: Partnering with senior stakeholders and subject matter experts to ensure operational processes meet real-world business needs.
• Measuring Success: Defining and monitoring KPIs to track the tangible impact of your process improvements.
• Empowering Others: Developing training materials and change management strategies to ensure smooth adoption of new, optimized processes.

You will be part of One Mosaic, a caring community committed to the values of belonging, connection, faithfulness, and grit.

Ready to optimize the future? Apply today

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

• Experience: At least 3 years in a business process analyst or process improvement role.
• Education: A Bachelor's Degree in Business Administration, Management or a related field.
• Process Mapping Tool Skills: High proficiency in visual process mapping tools like Visio, Lucidchart, or Miro.
• Strategic Mindset: Exceptional analytical skills and the ability to translate complex operational concepts into clear, actionable plans.
• Communication & Collaboration: Superior verbal and written skills, with a proven track record of facilitating workshops and building consensus among diverse stakeholders.
• Preferred Certifications: Lean, Six Sigma Green/Black Belt, or certifications are highly valued.