New

Account Receivable Representative

TEKsystems
$23.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Massachusetts, Brockton
Jun 26, 2026
Description The Accounts Receivable Specialist provides excellent customer service associated with the accounts receivable functions while building consumer relationships and securing payment, creating positive pay habits, and assisting customers with billing and service inquiries. Implements collection processes for past due accounts utilizing the multiple systems involved in the management of the clients' customer accounts. Documents all internal and external communications to ensure proper transmission of customer interactions. Assesses the critical information within a customers' account to determine the best course of action while retaining the customer. Manages a portfolio of customers by communicating via phone, fax, email and customer portals regarding balances. Manages communications and engages in active listening with customers, confirming or clarifying information to resolve questions and concerns. Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued. Adheres to all departmental procedures regarding daily operations to provide consistent customer experiences. Acts as a liaison between customers and other departments within the organization to mitigate credit risk. Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Skills Customer service, Call Center, Escalation Calls, accounts receivable, collections customer service, financial analysis, erp system, cash application, delinquent accounts Additional Skills & Qualifications Experience with credit risk mitigation or financial analysis Exposure to ERP/accounting systems Understanding of cash application and bankruptcy/delinquent account processes Associate's or Bachelor's degree in Accounting, Finance, or Business Experience working in high-volume transactional environments Ability to train or mentor junior staff (for intermediate-level candidates) Experience Level Intermediate Level Job Type & LocationThis is a Contract to Hire position based out of Brockton, MA. Pay and BenefitsThe pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Brockton,MA. Application DeadlineThis position is anticipated to close on Jun 30, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.