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Residential Support Professional

Lutheran Social Services
17.75
United States, Wisconsin, Oconomowoc
325 South Main Street (Show on map)
Jun 25, 2026
Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Description
Adult Residential Support Professional (2nd Shift)

Lutheran Social Services of WI & Upper MI is seeking compassionate Adult Residential Support Professionals to join our new Recovery Center in Oconomowoc, WI. This trauma-informed residential treatment program provides medically monitored and transitional treatment for adult women recovering from substance use disorders. Mothers with infants up to 3 months old may also reside in the program.

As a Support Professional, you'll play an important role in helping residents build healthy, sober lives by providing daily support, encouragement, and structure in a safe, respectful environment.

Schedule: 2nd Shift (3:45 p.m. - 12:00 a.m.), including every other weekend
Pay: $17.75/hour


What You'll Do


  • Support and encourage residents in their recovery journey



  • Monitor resident well-being and document observations



  • Administer or monitor medications according to program policies



  • Assist with meal preparation, housekeeping, laundry, and daily living tasks



  • Maintain accurate documentation while protecting resident confidentiality



  • Respond appropriately to emergencies or crisis situations



  • Support residents in achieving treatment goals



  • Transport residents to appointments, meetings, and community activities as needed



  • Collect urine specimens and administer breathalyzer tests when required



  • Facilitate educational or life skills activities



  • Attend staff meetings and required trainings



  • Perform other duties as assigned




Qualifications


  • High school diploma or GED required



  • Experience in human services, behavioral health, or residential care preferred



  • Coursework toward a degree in social work, psychology, human services, or a related field is a plus



  • Strong communication, problem-solving, and teamwork skills



  • Ability to maintain professional boundaries and work independently



  • Valid driver's license with an acceptable driving record



  • DHS 83 training (Fire Safety, First Aid, Medication Administration, etc.) preferred but can be completed after hire




Travel: Local travel within the community may be required (up to 25-50%, depending on program needs).

Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer.

Qualifications
Education
High School Diploma/ GED (required)
Licenses & Certifications
Driver's License (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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