Security Officer Lobby Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Concierge in Baltimore, MD, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a healthcare location in a front desk role where you will welcome visitors, manage access, monitor activity, and support a professional, people-first environment. This position calls for strong communication, customer service, and attention to detail while helping address security-related concerns. As part of a team that is agile, reliable, and innovative, you will bring integrity and care to each interaction.

Position Type: Full Time

Pay Rate: $18.54 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a healthcare location.
• Monitor access to the location by greeting visitors, verifying identification and/or credentials, and documenting entry activity according to site protocols.
• Respond to incidents and critical situations in a calm, problem-solving manner, and communicate with staff, visitors, and/or emergency personnel as needed.
• Support a professional front desk presence by observing lobby activity, reporting unusual behavior or concerns, and helping to deter unauthorized access and/or disruptions.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Customer service experience is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.