Engineering Technician

FuelCell Energy is redefining how the world produces and uses power. As a leading clean energy technology company, we're helping businesses, communities, utilities, and data centers meet growing energy demands with reliable, always-on power solutions.

With nearly a gigawatt of fuel cell platforms deployed worldwide, we're accelerating the transition to a more resilient energy future. Join a team of innovators, problem-solvers, and industry pioneers who are tackling some of the world's most complex energy challenges while shaping the next generation of sustainable power.

Your work here won't just power facilities. It will help power the future.

The pay for this position ranges from $27.50 - $27.50.

Summary:

The Engineering Technician is a skilled technical position within Production Engineering responsible for supporting, troubleshooting, improving, and developing manufacturing equipment and processes.

Working closely with Production Engineers and cross-functional teams, the Engineering Technician provides hands-on technical support for automated and semi-automated manufacturing equipment, fabrication, assembly, testing, and process-improvement activities.

The role serves as a technical bridge between production operations and engineering. Engineering Technicians are expected to develop increasing capability in equipment troubleshooting, automation and robotics, mechanical systems, fabrication, data analysis, and process improvement. As proficiency increases, Engineering Technicians take greater ownership of technical problems, equipment improvements, and engineering projects.

Essential Functions/Duties and Responsibilities:

Production & Technical Support

• Provide hands-on technical support for manufacturing equipment, processes, tooling, fixtures, and production systems.
• Troubleshoot mechanical, electrical, pneumatic, robotic, automated, and semi-automated manufacturing equipment within demonstrated competency.
• Diagnose equipment and process problems, identify potential root causes, and assist with implementation of corrective actions.
• Support equipment recovery and production troubleshooting while maintaining established safety, quality, and engineering requirements.
• Monitor manufacturing processes and identify opportunities to improve safety, quality, cost, capacity, reliability, and yield.
• Assist Production Engineering with implementation and validation of process changes.

Automation & Robotics

• Support troubleshooting and recovery of automated manufacturing equipment and robotic systems.
• Develop capability to perform approved robot touch-ups and make adjustments within established engineering and process limits.
• Support Production Engineers with robotic programming, equipment optimization, tooling changes, and process modifications based on demonstrated competency.
• Document changes made to automated equipment and processes in accordance with applicable procedures.

Fabrication, Assembly & Testing

• Read and interpret engineering drawings, sketches, specifications, and technical instructions.
• Fabricate, assemble, modify, and test mechanical assemblies, fixtures, tooling, prototypes, and test equipment.
• Safely utilize hand tools, power tools, measuring equipment, and appropriate fabrication equipment.
• Support welding, machining, and fabrication activities based on training and demonstrated competency.
• Work with machinists, welders, operators, engineers, and other technical personnel to implement engineering changes and equipment improvements.

Process Improvement & Engineering Support

• Participate in continuous-improvement and problem-solving activities.
• Collect, organize, and analyze production and equipment data to support technical decisions.
• Utilize appropriate statistical and problem-solving methods when evaluating process performance and proposed changes.
• Conduct time studies and process observations to identify opportunities for improved manufacturing efficiency.
• Support trials, process-development activities, equipment qualifications, and implementation of engineering changes.
• Document technical findings, equipment conditions, test results, process changes, and lessons learned.
• Create or assist with work instructions, troubleshooting documentation, process documentation, and equipment-related procedures.

Project Support

• Support Production Engineers with equipment modifications, manufacturing improvements, new equipment installations, and capital projects.
• Independently execute assigned technical tasks and projects appropriate to demonstrated skill level.
• At higher levels within the Engineering Technician progression, take increasing responsibility for planning and completing equipment, capital, and process-improvement projects.

General

• Exercise good judgment and initiative while providing a high level of workmanship to achieve results. Work independently to the extent practical and collaborate as needed if uncertain how to perform a task.
• Perform other duties and tasks as directed by Management

Education & Work Experience: Associate degree or technical certificate in Engineering Technology, Advanced Manufacturing, Automation, Robotics, Machining, Mechatronics, Electrical Technology, or a related technical discipline, with relevant hands-on industrial experience; or a High School Diploma/GED with significant demonstrated technical manufacturing experience. Equivalent combinations of education, technical training, certifications, and applicable industrial experience will be considered.

Skills and Experience:

Required Skills & Experience

• Strong mechanical aptitude and demonstrated hands-on technical ability.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to safely use hand tools, power tools, measuring equipment, and other equipment appropriate to assigned work.
• Ability to read and interpret engineering drawings and technical documentation.
• Ability to work independently and effectively with cross functional teams.
• Ability to organize, prioritize work, and meet deadlines.
• Strong communication skills are essential, both oral and written.
• Ability and willingness to learn new manufacturing technologies and processes.
• Possess general computer skills, including working knowledge of Microsoft Excel, PowerPoint, Outlook, PDF files, digital photography, and other software used for reporting and general administrative purposes.

Preferred Technical Skills

• Experience with industrial robotics, particularly FANUC systems
• Experience troubleshooting automated manufacturing equipment
• Welding and weld-process support experience
• Machining and metal fabrication experience
• Mechanical assembly and equipment-build experience
• Electrical and controls troubleshooting experience
• Knowledge of pneumatic systems
• Experience with PLCs and industrial controls
• Experience with CAD software; SolidWorks experience preferred
• Experience with fixtures, tooling, and test equipment
• Statistical analysis and manufacturing data-analysis experience
• Ability to work occasionally in awkward positions when assembling test setups and prototype assemblies
• Ability to operate a forklift, scissor lift, and boom lift, or willingness to be trained

Working Environment/Working Conditions:

• This is an in-person position requiring 40 hours per week, typically Monday through Friday. Weekend overtime and on-call support may be available or required based on business needs.
• Travel is estimated at up to 5% domestically, with limited international travel as needed.

Physical Requirements:

• Ability to move effectively and promptly throughout a manufacturing facility of more than 200,000 square feet with concrete floors.
• Ability to lift, push, pull, and position manufacturing parts weighing 50 pounds or more.
• Ability to work with, and around, chemicals, including but not limited to nickel-based compounds, adhesives, and solvents.
• Ability to work around furnace area with smoke, dust, and heat (wearing personal protective equipment).
• Be able and willing to wear required personal protective equipment, such as safety glasses, safety shoes, and other PPE as required.
• Must be able to operate a computer keyboard and other office equipment.
• Ability to travel to other company locations as required.
• Ability to perform repetitive-motion tasks using the full range of motion of both hands and arms, including circular, up-and-down, back-and-forth, side-to-side, and overhead movements.
• Ability to remain on feet and move from area to area within a shop for a period of eight (8) hours with standard breaks.
• Must be able to distinguish color for work with color-coded components.

Engineering Technician Career Progression:

FuelCell Energy's Engineering Technician career path provides opportunities for progression based on demonstrated technical competency, independence, problem-solving ability, breadth of manufacturing knowledge, and level of ownership. Progression is based on demonstrated capability and scope of responsibility rather than tenure alone.

Engineering Technician I | Developing

Primary expectation: Learn and support

• Performs technical tasks with guidance.
• Supports fabrication, assembly, equipment, and testing activities.
• Develops fundamental troubleshooting skills.
• Learns applicable manufacturing equipment, processes, safety requirements, and engineering standards.
• Escalates complex technical problems appropriately.

Engineering Technician II | Proficient

Primary expectation: Perform and troubleshoot

• Performs standard technical assignments with limited supervision.
• Independently troubleshoots common equipment and process issues.
• Performs approved robot touch-ups or similar equipment adjustments within defined limits after appropriate training.
• Demonstrates proficiency in assigned manufacturing areas.
• Supports equipment and process improvements.
• Capable of safely operating required industrial equipment following appropriate qualification.

Engineering Technician III | Advanced

Primary expectation: Solves Independently and Ownership Demonstration

• Works independently across multiple manufacturing or technical areas.
• Leads complex troubleshooting and equipment-recovery activities within demonstrated competency.
• Independently executes small-to-medium equipment, capital, or process-improvement projects.
• Develops or improves technical documentation and standardized troubleshooting methods.
• Trains and supports developing Engineering Technicians.
• Works directly with engineers to implement equipment and process improvements.

Senior Engineering Technician | Technical Leader

Primary expectation: Lead and develop

• Serves as a technical expert/go-to resource within one or more manufacturing technologies.
• Leads critical equipment troubleshooting and complex technical builds.
• Owns larger equipment, continuous-improvement, or capital projects from definition through implementation.
• Provides technical leadership, training, and mentoring to other technicians.
• Helps develop standardized technical methods and troubleshooting practices.
• Works closely with engineers on equipment development, process development, automation, and continuous improvement.

Equal Opportunity Employer - Vet/Disability

We offer a competitive compensation package as well as comprehensive benefits including medical, dental, vision, company-paid life/disability insurance, 401(k) plan, employee stock purchase plan and generous paid leave.

Employment with FCE is subject to pre-employment drug-screen and background investigation.

No agency submissions please. Resumes submitted to any FuelCell Energy employee without a current, signed and valid contract in place with the FuelCell Energy Recruiting team for this position will become the property of FuelCell Energy and no agency fees will be paid.

FuelCell Energy, Inc. is committed to ensuring that its application process provides an equal employment opportunity to all U.S. job seekers, including individuals with disabilities.

If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please send an email with your resume to jobs@fce.com or contact us by calling 203-205-2070. Please indicate the specifics of the assistance needed.

NOTE: This dedicated phone line and email address are designed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be acknowledged. A response to your request may take up to two business days.

All Employees Shall:

• Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements.
• Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards.
• Attend scheduled EH&S training program.
• Actively support the organization's efforts to meet or exceed EH&S goals and plans.
• Recommend improved EH&S practices.
• Must maintain regular and consistent attendance.

This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company or the terms of any collective bargaining agreement. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.

Equal Opportunity Employer

FuelCell Energy is an equal-opportunity employer committed to an inclusive and safe work environment for people of all backgrounds.

We offer a competitive compensation package as well as comprehensive benefits including medical, dental, vision, company-paid life/disability insurance, 401(k) plan, employee stock purchase plan, and generous paid leave.

The successful candidate is required to complete a drug screen, criminal background check, and employment and education verification.

FuelCell Energy, Inc. is committed to ensuring that its application process provides an equal employment opportunity to all U.S. job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please send an email with your resume to talentacquisition@fce.com or contact us by calling 860-496-2222. Please indicate the specifics of the assistance needed.

NOTE: This dedicated phone line and email address are designed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be acknowledged. A response to your request may take up to two business days.

No agency submissions please. Resumes submitted to any FuelCell Energy employee without a current, signed and valid contract in place with the FuelCell Energy Recruiting team for this position will become the property of FuelCell Energy and no agency fees will be paid.

For more information about FuelCell Energy and our available openings, please visit our website: https://www.fuelcellenergy.com/careers

We thank all candidates for their interest in a career with FuelCell Energy. However, only those candidates selected for an interview will be contacted.