New

Systems Manager

North Carolina State University

$115,000 - $135,000

life insurance, flexible benefit account, paid time off

United States, North Carolina, Raleigh

Jun 05, 2026

Posting Information

Posting Number	PG194677EP
Internal Recruitment	No
Working Title	Systems Manager
Anticipated Hiring Range	$115,000 - $135,000
Work Schedule	M-F 8:00-5:00 Hybrid
Job Location	Raleigh, NC
Department	Information Technology & Engineering Computer Services
About the Department	The Engineering IT ( ENGRIT) team serves as the central IT organization for the College of Engineering at NC State University. The primary role of ENGRIT is to address the IT requirements of all College of Engineering undergraduate and graduate students that are not covered by the university's central Office of Information Technology ( OIT). It also strives to deliver high-quality, supplemental IT services designed to enhance students' learning and extracurricular activities relevant to their fields of study. ENGRIT extends support to the College of Engineering administrative staff and faculty, and to all departments that lack local IT personnel. Its ultimate objective is to ensure all IT operations within the college are effective and efficient, thereby enabling the teaching, research, and extension activities to be performed to their highest potential.
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	The Systems Manager is charged with technical leadership and executive oversight for the ENGRIT Systems Team, administrators of highly complex Windows, Linux and cloud computer systems. This team is tasked with providing strategic direction and operational support for a varied portfolio of infrastructure including cloud-based, local data center, and on-premises resources. These resources cater to an extensive constituency covering needs extending from the university level to individual faculty members. It is especially important that this position works closely with the Office of Information Technology's security and compliance office to develop sandbox areas so that faculty, students and staff can experiment with new and emerging technologies (like agentic AI) without impacting the integrity of production systems. Systems Group Management Provide technical leadership and executive oversight for the ENGRIT Systems Team. Manage a team of administrators for highly complex Windows, Linux, and cloud computer systems. Accountable for project management and supervision, including the execution of planning and status meetings. Determine project priority and urgency. Delegate resources to ensure the timely completion of tasks. Provide responsive technical assistance to the ENGRIT Service Desk and Web Services Team. Support local departmental IT support groups for engagements involving ENGRIT-supported systems. Infrastructure Strategic Assessment, Planning, and Implementation Establish the overarching technical vision and implementation for the college's IT infrastructure. Provide strategic direction and operational support for a varied portfolio of infrastructure (cloud-based, local data center, and on-premises resources). Coordinate the acquisition of hardware for coursework and research across all facets of computing. Deliver necessary infrastructure to enhance business processes within the college through AI technologies. Proactively plan for the complex impact of infrastructure work on varied user bases. Security, Monitoring, and Compliance Work closely with the Office of Information Technology's security and compliance office. Develop sandbox areas for experimentation with new technologies (like agentic AI) without impacting production systems. Maintain the integrity of production systems. Understand and implement disparate architectural models and varied regulatory requirements including Federal, State, and University mandates. College Representation on University Committees and Task Forces Cater to an extensive constituency covering needs extending from the university level to individual faculty members. Represent the college on task forces related to systems, infrastructure, and AI technologies. Serve as the technical lead for college-wide interests in university-level infrastructure discussions. Faculty Research Consultations Enable faculty to obtain specific computing resources required for research. Consult on specialized infrastructure needs related to Artificial Intelligence (AI) and general engineering research. Address the disparate architectural needs of individual faculty members and researchers.
Other Responsibilities	Other duties as assigned.

Qualifications

Minimum Education and Experience	Bachelor's degree in computer science or IT related field from an appropriately accredited institution and six years of progressive experience in the related area including at least two years of managerial experience OR Associate degree in computer science or IT related field from an appropriately accredited institution and seven years of progressive experience in the related area including at least two years of managerial experience OR An equivalent combination of education and experience
Other Required Qualifications	5+ Years of experience in and ability to manage teams of IT professionals and temporary student workers, to include preparation of position descriptions, hiring practices, mentoring and coaching technical staff, and knowledge of University personnel policies and practices. 5+ years of IT budgetary experience. Knowledge and experience in a formal service management (ITSM) environment, to include the analysis of data within a service management tool such as ServiceNow. Project management experience Working knowledge of Windows, Mac and Linux managed environment infrastructure components such as Active Directory, MECM, Puppet, Foreman, JAMF, or related IT management systems Asset management and monitoring Ability to communicate tactfully and effectively, verbally and in writing, with both technically oriented and non-technical correspondents.
Preferred Qualifications	Experience with HPC environments involving faculty research projects Understanding of automated workflows, CI/CD pipelines, cloud infrastructure automation
Required License(s) or Certification(s)	N/A
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	06/05/2026
Anticipated Close Date	Open Until Filled
Special Instructions to Applicants	Along with your completed application, please include a cover letter and resume.

Position Details

Position Number	00060225
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.0
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Department ID	143401 - Information Technology & Engineering Computer Services
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.