Intern, Customer Experience Event - Portland International Airport (PDX)

PDX is more than an airport - it's a community! If you're excited about creating memorable moments and championing accessibility, we'd love to have you join the fun. Help us honor the people who make PDX special and design events that ensure every traveler feels welcome and supported. As a Customer Experience Event Intern, you'll play a key role in planning meaningful programs while building skills in event coordination, customer experience, and stakeholder collaboration.

• Support Employee Engagement and Recognition Events
  • Support planning, logistics, and execution of employee engagement and recognition events.
  • Facilitate on-the-spot recognition efforts by preparing recognition materials and coordinating distribution of gift cards and awards.
  • Collaborate with communications and social media teams to promote employee engagement initiatives and highlight recognition programs.
• Assist with Accessibility and Community Events
  • Support events by planning logistics an assisting as needed.
  • Participate in program tracking, inventory management, and documentation related to accessibility and engagement initiatives.
  • Coordinate accessibility committee meetings and stakeholder engagement sessions.
  • Prepare materials and logistics for meetings, training, and outreach activities.
    
• Evaluate and assess the impacts of Accessibility and Employee programming to identify areas for improvement, including consolidating events, maximizing the reach of events, and identifying ways to improve the impact of each events' objectives.
  

Education and Experience:

• Currently enrolled in an Oregon/Washington accredited college or university and seeking a degree in Business Administration, Marketing, Communications, or a related field.
• Student must also provide current unofficial transcript at time of application.
• Maintenance of a minimum 2.5 grade point average and continued enrollment in classes pertinent to the internship is required.
• Maintain a valid state driver's license is required.
• Must successfully pass and maintain clearance of a comprehensive Criminal History Records Check and a Security Threat Assessment for a PDX Security Badge, are required.

• Demonstrate commitment to valuing differences among individuals and a passion for being inclusive.
• Focus on safety improvements, and comply with safety and health policies and procedures.
• Show the utmost respect for others and act as a team player.
• Accessibility awareness and customer experience strategy.
• Event planning and coordination.
• Goal-setting, data-driven measurement, and research-based insights.
• Strong written and verbal communication.
• Highly organized; able to manage multiple tasks and shifting deadlines.
• Proficient in Microsoft Office Suite.
• Professional, motivated, and persistent with a positive, sociable attitude.

SELECTION PROCESS (tentative schedule):

1. A minimum qualification evaluation of education, training, and experience of submitted application packets will take place by Human Resources the week of June 22, 2026.
   
   
2. A Subject Matter Expert (SME) Panel will perform an evaluation of experience and training taken from your employment application materials including any responses to the supplemental questionnaire.
   
   
3. Our goal is to schedule panel interviews with candidates that successfully passed the SME evaluation as soon as possible. The successful candidate will be notified after interviews are complete, with a tentative start date in July 2026.

About us:

At the Port of Portland, we use everything we have - our three airports, three working marine terminals, six business parks, and all the resources, expertise, and experience behind them - to move with purpose, connecting people with powerful opportunities and creating value for our region. We know that every person we hire, business we work with, contract we sign and decision we make is a chance to make someone's life better. And we'll use our power and influence to unlock new opportunities and ensure more people share in our region's success. With YOUR help - together with our partners, customers, and community - we'll help drive meaningful change!

Do you have questions about this job?

Contact us: careers@portofportland.com

Safety: The Port promotes safety as a Core value and we seek to eliminate harm through a culture of active prevention, curiosity, evaluation, and action. We comply with safety and health policies and procedures and consistently look for improvements that support operational excellence.

Equal Opportunity Employer: The Port of Portland is dedicated to maintaining and improving a work environment, which extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability or sexual orientation. Employment decisions shall be made in such a manner as to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of nondiscrimination.

Veterans Preference: Under Oregon law, qualified veterans may be eligible for veterans' preference when applying for Port of Portland positions. If you are a veteran and would like to be considered for a veteran's preference for this job, please provide the qualifying documents as instructed during the application process.

Background Checks and Drug Testing: The Port of Portland will conduct background checks and/or drug tests for positions where such tests are required by regulation and for other safety-sensitive positions.

ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the Port can reasonably do so without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources: call 503-415-6690 or email careers@portofportland.com.

Know Your Rights: Workplace Discrimination is Illegal

https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal