Security Officer Front Desk Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Concierge in Carrollton, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location as a Front Desk Officer, where you will greet visitors, manage access, monitor security-related systems, and support daily operations with professionalism and care. This role is ideal for someone who enjoys being the welcoming first point of contact, using technology, and delivering outstanding service while working with a team that values agility, reliability, innovation, and integrity.

Position Type: Full Time

Pay Rate: $18.07 / Hour

Job Schedule:

What You'll Do:

Provide customer service by carrying out site-specific procedures, access control protocols, and/or emergency response activities at a front desk location.
• Monitor lobby and entry activity, greet visitors, verify identification and/or credentials, and document arrivals, departures, and deliveries according to property procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with building management, tenants, and/or first responders as needed.
• Answer phones, support tenant and visitor inquiries, and maintain accurate logs, reports, and other front desk records related to security-related operations.
• Help to deter unauthorized access by observing front desk activity, reporting unusual behavior, and following established escalation procedures for the property.

Minimum Requirements:

• A state, county, or city issued security license is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.